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What is WhenToWork?

With just one click, you can allocate employee schedules and optimize outcomes using our proprietary shift scheduling algorithm software. This cutting-edge tool effectively eliminates scheduling conflicts and reduces the risk of human mistakes. Employees will receive prompt notifications via automated emails, text messages, and push alerts whenever shifts are created or altered, ensuring everyone remains updated. This not only enhances accountability within your team but also fosters confidence that all members are in sync with the most recent changes. You can access When To Work securely from any location, whether on a desktop or mobile device, without the need for software installation. The intuitive interface and effective communication features save you precious time, enabling you to oversee employee shifts effortlessly. Should you have any questions or need assistance, our US-based support center is ready to provide quick responses within minutes—without relying on bots or outsourced help. We take pride in offering outstanding customer support for scheduling solutions, ensuring that your success is our top priority. By partnering with us, you can simplify your scheduling process and significantly boost your team's efficiency while fostering a positive work environment.

What is Happy Schedule?

Happy Schedule is a workforce management tool that prioritizes human needs, specifically crafted for teams in customer support. It allows for the optimization of scheduling to meet your specific needs and achieve your coverage goals without restricting employees to traditional work hours, featuring an easy-to-use interface that facilitates quick adjustments. Recognizing the unpredictability of life, this solution helps maintain balance by adapting to unforeseen changes and irregular scheduling. In today’s decentralized work environment, having a unified calendar is crucial to support the varied schedules of your remote team, no matter when their workday starts or ends. This level of flexibility not only keeps all team members on the same page but also enhances productivity and encourages a culture of collaboration among colleagues, thereby fostering a stronger sense of community within the team. Moreover, the adaptability of Happy Schedule empowers managers to respond swiftly to shifting dynamics in workload and employee availability, ensuring that operational efficiency remains a top priority.

Media

Media

Integrations Supported

First Arriving Dashboards
Telephone Timesheets

Integrations Supported

First Arriving Dashboards
Telephone Timesheets

API Availability

Has API

API Availability

Has API

Pricing Information

$15.00/month
Free Trial Offered?
Free Version

Pricing Information

$5 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WhenToWork

Date Founded

2000

Company Location

United States

Company Website

whentowork.com

Company Facts

Organization Name

Automattic

Date Founded

2005

Company Location

United States

Company Website

happy.tools/

Categories and Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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