Ratings and Reviews 2 Ratings
Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is White Label Loyalty?
Our customizable, event-driven loyalty platform simplifies the process of launching or enhancing your digital loyalty initiatives. With our reactor engine, you can tailor the rules of your loyalty program to swiftly respond to customer actions and achieve desired outcomes.
Customers will conveniently receive their rewards directly on their mobile devices through our white label loyalty app. If you already have an existing app or website, our SDK solution facilitates seamless integration of loyalty features into your current setup. Users can easily redeem reward codes via the app, and push notifications enable direct communication with customers. Additionally, you can create multi-step achievements and challenges to boost engagement levels. The app is also adaptable, allowing you to include personalized content such as menus or table reservations. The entire loyalty application can be fully aligned with your brand's identity.
Our flexible API-first approach ensures we can offer a comprehensive loyalty solution or simply a robust engine tailored to your needs. Contact us today to explore how we can help elevate your loyalty program!
What is Retyn?
Retyn Business Growth Platform provides cutting-edge technological solutions tailored for companies looking to streamline operations and enhance revenue generation. This growth-centric platform encompasses a variety of integrated features aimed at fostering team engagement and attracting new clients. Specifically designed to assist businesses in overcoming challenges related to sales, marketing, customer acquisition, and service delivery, the platform is comprehensive in its offerings.
One of its standout features is an automated Incentive Management module that facilitates immediate recognition of team contributions, thereby enhancing both engagement and productivity levels. Retyn also boasts an extensive array of innovative functionalities tailored to propel business growth and development.
Key features include:
>> Automated commission and incentive management
>> Advanced analytics tools
>> Marketing automation
>> Self-service modules for both customers and teams
>> Ecommerce integration
>> Performance tracking and analytics
>> CRM capabilities
>> Learning Management System (LMS)
>> Rewards and loyalty programs
Additionally, the AI-enhanced platform includes a customer support module designed for prompt issue resolution and chatbot assistance. With its AI-driven analytics, businesses receive valuable insights that empower them to optimize their operations and make informed strategic decisions, ultimately leading to greater success. By leveraging such technology, companies can adapt more efficiently to market demands and enhance their overall performance.
Integrations Supported
Awin
BigCommerce
Branch
Braze
Facebook
Fidel
HubSpot CRM
HubSpot Customer Platform
Instagram
LinkedIn
Integrations Supported
Awin
BigCommerce
Branch
Braze
Facebook
Fidel
HubSpot CRM
HubSpot Customer Platform
Instagram
LinkedIn
API Availability
Has API
API Availability
Has API
Pricing Information
$2799 per feature per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
White Label Loyalty
Date Founded
2015
Company Location
United Kingdom
Company Website
whitelabel-loyalty.com
Company Facts
Organization Name
Retyn
Date Founded
2022
Company Location
United Arab Emirates
Company Website
www.retyn.ai
Categories and Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Customer Advocacy
Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label