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What is WhiteSmoke?

WhiteSmoke Writing Solutions provides a comprehensive English writing tool that encompasses checks for grammar, spelling, punctuation, and style. With a simple one-click activation, our software can be used from any text application or web browser. It effectively identifies potential mistakes and offers constructive suggestions for enhancement. Designed with user-friendliness in mind, even those with minimal experience can effortlessly navigate WhiteSmoke's features. This enables users to swiftly engage in writing, editing, translating, and refining their English documents, making the writing process more efficient and accessible for everyone.

What is Sapling AI Writing Assistant?

Sapling serves as an AI tool designed for customer-oriented departments, seamlessly integrating with messaging platforms and CRMs to help agents craft tailored responses. This innovative platform offers managers valuable conversational insights, enhancing their ability to coach and prepare their teams effectively. With features such as autocomplete, spelling and grammar checks, as well as snippets and text expansion tools, Sapling ensures that communication is both efficient and accurate. Furthermore, its services can be deployed on-premise or in the cloud, catering to various security and privacy needs. The Grammar and Spelling APIs enable the integration of Sapling's advanced language models into bespoke applications and specific use cases. Additionally, the Sapling Suggest feature allows agents to quickly access pertinent answers from a centralized knowledge database, enabling them to respond to customer queries more swiftly by simply clicking on the preferred response. By shifting away from rigid, decision tree-based chatbots, businesses can empower their agents to provide more personalized and effective customer service. This approach not only improves response times but also enhances customer satisfaction, creating a more engaging experience.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Genesys Cloud CX
Google Chrome
Google Docs
Helpshift
HubSpot CRM
HubSpot Marketing Hub
LiveChat
Microsoft Edge
Microsoft Outlook
Microsoft Word
Mixmax
Mozilla Firefox
NiCE CXone Mpower
Outreach
ServiceNow
ShadowGPT
Textline
Workplace from Meta

Integrations Supported

Amazon Web Services (AWS)
Genesys Cloud CX
Google Chrome
Google Docs
Helpshift
HubSpot CRM
HubSpot Marketing Hub
LiveChat
Microsoft Edge
Microsoft Outlook
Microsoft Word
Mixmax
Mozilla Firefox
NiCE CXone Mpower
Outreach
ServiceNow
ShadowGPT
Textline
Workplace from Meta

API Availability

Has API

API Availability

Has API

Pricing Information

$6.59/month/user
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WhiteSmoke

Date Founded

1999

Company Location

Israel

Company Website

www.whitesmoke.com

Company Facts

Organization Name

Sapling Intelligence

Date Founded

2018

Company Location

United States

Company Website

sapling.ai/

Categories and Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

Categories and Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

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