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What is TheySaid?
TheySaid is an AI-powered user research, usability testing, and customer feedback platform that helps organizations validate product decisions and identify opportunities to improve digital experiences. The software combines moderated user testing, conversational interviews, AI surveys, polls, and adaptive feedback forms within a centralized research environment. Its synthetic audience capabilities generate simulated users trained on more than 100,000 hours of real usability testing sessions to evaluate interfaces, prototypes, and product experiences. Organizations can customize synthetic audiences using their own customer interviews, support tickets, survey responses, and CRM information to better reflect specific customer segments. Human research capabilities allow teams to test with existing customers, recruit participants through managed research panels, and compare findings from human and synthetic users. AI-powered moderators guide participants through predefined tasks, ask adaptive follow-up questions, and collect screen recordings, voice responses, and qualitative observations. Automated analysis identifies usability problems, customer confusion, recurring feedback themes, and behavioral patterns while generating summaries, recommendations, and suggested improvements. TheySaid's Expert AI Reviewer evaluates product designs and working applications against specifications and established usability practices to identify potential issues before release. Its Model Context Protocol integrations connect with Claude Code, Cursor, Replit, Lovable, and other AI development environments, allowing teams to initiate research and retrieve results directly within existing workflows. Integrations with Jira, Linear, ClickUp, and monday.com support automated testing triggered by development milestones, with findings attached to relevant tickets and suggested fixes returned to the team.
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Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$49 per month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Whyser, Inc.
Date Founded
2024
Company Location
United States
Company Website
www.whyser.ai
Company Facts
Organization Name
TheySaid
Company Location
United States
Company Website
www.theysaid.io
Categories and Features
AI Interviewing
Not specified
AI Research Tools
Not specified
Categories and Features
AI Interviewing
Not specified
Product Analytics
Not specified
Synthetic User Tools
Not specified
User Research
Not specified