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What is WiFi SPARK?

SPARK® elevates your service capabilities by offering complimentary WiFi, entertainment, and engagement solutions designed to create an outstanding customer experience. Our comprehensive suite of solutions is specifically tailored to meet the needs of the healthcare sector. Whether you aim to enhance patient satisfaction and wellbeing, enable patients to manage their healthcare journeys more effectively, or improve operational efficiencies, we invite you to utilize our Healthcare Solution Finder. The managed service from WiFi SPARK helps organizations develop a customized user experience while optimizing the customer journey. You have the freedom to modify the user experience, from the initial registration and login processes to fine-tuning the journey with various content filtering and reporting capabilities. Moreover, this service is backed by a robust infrastructure and equipment, providing you with numerous options to suit your requirements. By implementing these innovative solutions, your organization can greatly enhance the overall experience for both patients and staff, fostering a more positive environment for all involved. Ultimately, SPARK® is dedicated to transforming the healthcare experience through technology and personalized service.

What is Ocean by CognisantMD?

Ocean by CognisantMDâ„¢ establishes a fluid link between patients, healthcare providers, and researchers via secure patient forms, screening tools, and surveys that integrate seamlessly with electronic medical records (EMR). By implementing tablets in waiting areas and enabling online patient registration, Ocean markedly improves the quality of care, efficiency, and overall satisfaction experienced by patients. Patients enjoy the convenience of checking in at kiosks, completing forms, updating their contact information, and providing detailed health histories through secure tablets that automatically sync with the EMR system. In addition, web-based forms facilitate the organization of tasks such as scheduling appointments, registering new patients, and processing prescription refills directly on the clinic's existing website. Secure messaging capabilities further enable patients to register, share their medical histories, and update health records from their smartphones or home computers ahead of their appointments. Beyond these features, the platform allows for easy identification of specialists, secure transmission and reception of patient referrals, tracking of referral statuses, timely electronic updates to patients, and efficient management of central intake processes. In this manner, Ocean not only enhances operational efficiency but also fosters a more patient-centered approach to healthcare, ultimately leading to better health outcomes and increased patient trust. This innovative system reflects a significant step forward in bridging the communication gap in healthcare.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WiFi SPARK

Date Founded

2003

Company Location

United Kingdom

Company Website

www.wifispark.com

Company Facts

Organization Name

CognisantMD

Company Location

Canada

Company Website

www.cognisantmd.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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