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What is Wisely?

Restaurant brands that excel in various sectors are improving the customer experience through tailored strategies that boost customer lifetime value by utilizing Customer Intelligence. There is a proven strategy to attract and maintain high-value customers over the long term. Profitable brands are empowering every department to improve their effectiveness. Companies that have a profound understanding of their clientele and apply that insight throughout their business operations will excel in market share, brand awareness, and overall industry standing. Customer Lifetime Value (CLV) reflects the earnings generated from each customer, from their first interaction to their last transaction. Top industry players are emphasizing this crucial performance metric as an integral aspect of their overall strategy. By effectively managing your guest data and eliminating data silos, you can attain a holistic view of all your customers. Moreover, identifying your top 5% of customers based on their Customer Lifetime Value can dramatically enhance your brand's overall performance. In the end, brands that focus on personalization and intelligence not only prosper but also build enduring connections with their customers, fostering loyalty and repeat business. This commitment to understanding and meeting customer needs positions them for long-term success in a competitive marketplace.

What is PAR OPS?

PAR OPS™ is an advanced restaurant operations platform built to give operators full control over costs, performance, and efficiency. Acting as a single source of truth, it unifies inventory management, labor scheduling, data analytics, theft detection, and delivery recovery under one ecosystem. The Inventory module reduces waste and food costs through recipe-level tracking, prep sheets, and theoretical vs. actual costing, cutting daily inventory time to under 15 minutes. Workforce tools balance labor efficiency with employee satisfaction by enabling mobile scheduling, automated shift management, and predictive staffing based on demand. Intelligence offers powerful forecasting and custom reporting, while Coach allows leaders to monitor 100+ KPIs in real time and assign tasks across locations. Detect combats loss with transaction-level visibility and video integration, preventing theft and saving operators thousands annually. Recovery simplifies delivery loss disputes, automatically detecting issues with third-party marketplaces and recovering revenue with minimal manual effort. The Delivery module streamlines reconciliation across DSPs, consolidating data into one dashboard while detecting outages before they affect customers. With premium add-ons like checklists, manager’s logs, and invoice scanning, operators can customize PAR OPS™ to fit their exact needs. Trusted by top franchises like Arby’s and Cousins Subs, the platform combines industry-leading expertise, automation, and support to help restaurants save money, protect margins, and focus on growth.

Media

Media

Integrations Supported

AllianceHCM
Ecotrak
Olo
PAR
PayDay Portal

Integrations Supported

AllianceHCM
Ecotrak
Olo
PAR
PayDay Portal

API Availability

Has API

API Availability

Has API

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wisely

Date Founded

2014

Company Location

United States

Company Website

getwisely.com

Company Facts

Organization Name

PAR Technology

Date Founded

1968

Company Location

United States

Company Website

partech.com/products/par-ops/

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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