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What is Wisely?

Restaurant brands that excel in various sectors are improving the customer experience through tailored strategies that boost customer lifetime value by utilizing Customer Intelligence. There is a proven strategy to attract and maintain high-value customers over the long term. Profitable brands are empowering every department to improve their effectiveness. Companies that have a profound understanding of their clientele and apply that insight throughout their business operations will excel in market share, brand awareness, and overall industry standing. Customer Lifetime Value (CLV) reflects the earnings generated from each customer, from their first interaction to their last transaction. Top industry players are emphasizing this crucial performance metric as an integral aspect of their overall strategy. By effectively managing your guest data and eliminating data silos, you can attain a holistic view of all your customers. Moreover, identifying your top 5% of customers based on their Customer Lifetime Value can dramatically enhance your brand's overall performance. In the end, brands that focus on personalization and intelligence not only prosper but also build enduring connections with their customers, fostering loyalty and repeat business. This commitment to understanding and meeting customer needs positions them for long-term success in a competitive marketplace.

What is Silverware?

Globally acknowledged by leading brands, Silverware emerges as a top innovator in advanced technology tailored for the Hospitality Industry. Our mission focuses on improving operational effectiveness and increasing our clients' profitability by consistently delivering the most inventive solutions while refining every aspect of guest interaction. Catering to elite Hotels & Resorts, large restaurant chains, and major venues, we are discerning in our client partnerships. Our collaborators view us not just as a preferred technology partner but also trust in our dedication to ongoing innovation and change, as we work hand-in-hand with them to realize their goals. Central to our technological developments is the enhancement of guest experiences, which we consider crucial. If you have yet to integrate Silverware into your operations, you are missing out on the benefits that distinguished establishments globally have already adopted and are now enjoying. By choosing to invest in our solutions, you set your brand up for success in a competitive landscape, ensuring you remain at the forefront of industry advancements. Your commitment to superior guest experiences will not only differentiate your brand but also foster long-lasting loyalty among your clientele.

Media

Media

Integrations Supported

7shifts
Ameego
Atlas Direct Tips
COGS-Well
Crave
Ecotrak
Flipdish
HubWorks Retail Task Management System
INTELITY
Incentivio
Olo
PayDay Portal
Push Operations
SevenRooms
Shogo
WISK
WebRezPro
Yellow Dog Inventory
Zip Forecasting
eCard Systems

Integrations Supported

7shifts
Ameego
Atlas Direct Tips
COGS-Well
Crave
Ecotrak
Flipdish
HubWorks Retail Task Management System
INTELITY
Incentivio
Olo
PayDay Portal
Push Operations
SevenRooms
Shogo
WISK
WebRezPro
Yellow Dog Inventory
Zip Forecasting
eCard Systems

API Availability

Has API

API Availability

Has API

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Pricing Information

$49.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wisely

Date Founded

2014

Company Location

United States

Company Website

getwisely.com

Company Facts

Organization Name

Silverware

Company Location

United States

Company Website

www.silverwarepos.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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