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What is Wisq?

Wisq is distinguished as the only agentic AI platform tailored specifically for the realm of human resources, combining the functionalities of an AI generalist named Harper with a thorough HR operations suite to facilitate tasks from routine inquiries to the implementation of strategic projects. It adeptly captures requests through various mediums including chat, email, ticketing systems, and applications, effectively triaging and resolving almost 80 percent of cases autonomously, while seamlessly integrating with your human capital management, ticketing, and collaboration tools. Harper possesses knowledge derived from expert-reviewed HR curricula, allowing it to respond to SHRM-CP–level inquiries twelve times faster than a certified professional, rapidly absorbing your organization’s policies and culture within a matter of minutes, and addressing concerns such as time-and-attendance, leave requests, performance improvements, wage questions, policy exceptions, and manager coaching. You can track HR activities in real-time using user-friendly dashboards, while customizable safeguards alongside strong enterprise-grade security protocols ensure compliance and data governance. This cutting-edge methodology not only boosts efficiency but also empowers HR teams to dedicate their efforts to more strategic initiatives that foster organizational growth. Ultimately, the integration of such technology represents a significant leap forward in transforming traditional HR practices into a more streamlined and responsive approach.

What is Atera IT Autopilot?

Atera IT Autopilot is an advanced AI-driven autonomous IT support agent designed to help IT teams overcome challenges caused by increasing ticket volumes, shrinking staff, and growing demands for immediate resolution. By automating routine IT support and complex troubleshooting tasks, it enables employees to self-resolve issues, significantly cutting down on helpdesk backlogs and freeing IT staff to focus on strategic projects. The platform delivers instant, human-like assistance through a variety of channels including user portals, email, Slack, and Microsoft Teams, guaranteeing 24/7 support coverage with a remarkable first response time of 0.1 seconds. IT Autopilot also offers smart assistance features, device and cloud support, whitelisted software management, and escalates more difficult problems to technicians as needed. Comprehensive reporting and analytics empower IT teams with insights to monitor performance and optimize workflows. With integrations available for essential IT functions like backup, security, and network monitoring, the solution fits seamlessly into existing IT environments. IT Autopilot helps reduce IT workloads by up to 40%, saving technicians hours daily and mitigating burnout. Its autonomous operations ensure business continuity even outside traditional working hours, boosting overall productivity. The platform complies with governance frameworks and ethical standards to safeguard data and maintain responsible AI use. Ultimately, Atera IT Autopilot transforms IT support by combining AI efficiency with human oversight to deliver reliable, scalable, and continuous service.

Media

Media

Integrations Supported

Atera
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
ServiceNow
Slack
TeamViewer
Workday HCM

Integrations Supported

Atera
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
ServiceNow
Slack
TeamViewer
Workday HCM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wisq

Company Location

United States

Company Website

www.wisq.com

Company Facts

Organization Name

Atera

Date Founded

2012

Company Location

Israel

Company Website

www.atera.com/ai/autopilot/

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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