Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Serviceaide Reviews & Ratings
    140 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website
  • Vertex AI Reviews & Ratings
    726 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    16 Ratings
    Company Website
  • Stack AI Reviews & Ratings
    18 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,404 Ratings
    Company Website
  • QueryPal Reviews & Ratings
    2 Ratings
    Company Website
  • Simply Voting Reviews & Ratings
    24 Ratings
    Company Website
  • ClouDNS Reviews & Ratings
    143 Ratings
    Company Website

What is Wisq?

Wisq is distinguished as the only agentic AI platform tailored specifically for the realm of human resources, combining the functionalities of an AI generalist named Harper with a thorough HR operations suite to facilitate tasks from routine inquiries to the implementation of strategic projects. It adeptly captures requests through various mediums including chat, email, ticketing systems, and applications, effectively triaging and resolving almost 80 percent of cases autonomously, while seamlessly integrating with your human capital management, ticketing, and collaboration tools. Harper possesses knowledge derived from expert-reviewed HR curricula, allowing it to respond to SHRM-CP–level inquiries twelve times faster than a certified professional, rapidly absorbing your organization’s policies and culture within a matter of minutes, and addressing concerns such as time-and-attendance, leave requests, performance improvements, wage questions, policy exceptions, and manager coaching. You can track HR activities in real-time using user-friendly dashboards, while customizable safeguards alongside strong enterprise-grade security protocols ensure compliance and data governance. This cutting-edge methodology not only boosts efficiency but also empowers HR teams to dedicate their efforts to more strategic initiatives that foster organizational growth. Ultimately, the integration of such technology represents a significant leap forward in transforming traditional HR practices into a more streamlined and responsive approach.

What is Espressive Barista?

Espressive's Barista Agent Co-Pilot is an AI-powered solution designed to enhance service desk productivity by seamlessly interfacing with various platforms such as ServiceNow, CXone, AWS Connect, and Genesys. It features capabilities like New Ticket Enrichment, which utilizes AI to predict ticket information and retrieve relevant knowledge, alongside Barista Live Translation that facilitates effective multilingual communication among agents. Agents can easily engage with BaristaGPT during their ticket or chat interactions, giving them swift assistance and automation options. Additionally, the solution includes Automatic Knowledge Generation, which creates new knowledge articles from resolved tickets, thereby improving future problem-solving capabilities. By lowering the mean time to resolution (MTTR), increasing first call resolution rates, and minimizing escalations, Barista Agent Co-Pilot greatly enhances agent efficiency while also simplifying the onboarding process for new employees. This innovative tool not only optimizes operational effectiveness but also equips agents with the resources they need to provide exceptional service experiences, ensuring a higher level of customer satisfaction. With its comprehensive features, Barista Agent Co-Pilot is set to redefine service desk operations for the better.

Media

Media

Integrations Supported

Microsoft SharePoint
Microsoft Teams
ServiceNow
Slack
BambooHR
Cherwell Software
Freshservice
Genesys Cloud CX
GitHub
Ivanti Application Control
Ivanti Neurons
LumApps
Microsoft 365
Microsoft Outlook
NICE CXone Mpower
Twilio
UiPath
Workday Adaptive Planning
Workday HCM
Zendesk

Integrations Supported

Microsoft SharePoint
Microsoft Teams
ServiceNow
Slack
BambooHR
Cherwell Software
Freshservice
Genesys Cloud CX
GitHub
Ivanti Application Control
Ivanti Neurons
LumApps
Microsoft 365
Microsoft Outlook
NICE CXone Mpower
Twilio
UiPath
Workday Adaptive Planning
Workday HCM
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wisq

Company Location

United States

Company Website

www.wisq.com

Company Facts

Organization Name

Espressive

Date Founded

2017

Company Location

United States

Company Website

www.espressive.com/platform/products/agent-co-pilot

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Popular Alternatives

Popular Alternatives