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What is Wonderflow?

Wonderflow stands out as a top provider of Generative AI focused on Voice of the Customer (VoC) insights. Our advanced AI-driven consumer intelligence software enables large enterprises to efficiently harness the complete value of their customer feedback, consolidating everything into a single platform. Esteemed global leaders and Fortune 500 organizations, including Haier, Philips, Purina, Lavazza, and Shiseido, rely on our solution to enhance customer experiences and foster intelligent innovation. By leveraging our platform, companies can not only respond to customer needs but also anticipate future trends.

What is Verint Predictive Modeling?

Understanding cause-and-effect relationships can significantly enhance the creation of positive experiences. In the absence of clarity regarding which actions yield tangible benefits, business decision-making risks devolving into mere speculation. Relying solely on surface-level correlations or fragmented information is an inefficient use of both time and resources. Verint Predictive Modeling offers a solution. This cutting-edge platform provides a comprehensive perspective on customer and employee experiences by evaluating various touchpoints and forecasting potential enhancements. Armed with this valuable insight, organizations can make better-informed decisions, ultimately leading to increased revenue, enhanced loyalty, improved retention rates, and a stronger competitive edge in the marketplace. Additionally, leveraging such predictive analytics can foster long-term relationships with customers, ensuring sustained growth and success.

Media

Media

Integrations Supported

Bazaarvoice
CustomerGauge
Data Virtuality
Facebook
Geomant
Gmail
Instagram
Minitab Statistical Software
Skypoint AI Platform
Usabilla
X (Twitter)
Zendesk
ethosIQ Customer Engagement Platform

Integrations Supported

Bazaarvoice
CustomerGauge
Data Virtuality
Facebook
Geomant
Gmail
Instagram
Minitab Statistical Software
Skypoint AI Platform
Usabilla
X (Twitter)
Zendesk
ethosIQ Customer Engagement Platform

API Availability

Has API

API Availability

Has API

Pricing Information

$30K per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wonderflow

Date Founded

2015

Company Location

Global

Company Website

www.wonderflow.ai/

Company Facts

Organization Name

Verint

Date Founded

1994

Company Location

United States

Company Website

www.verint.com/voice-of-the-customer/predictive-modeling/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

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