Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 13 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • LLumin Reviews & Ratings
    42 Ratings
    Company Website
  • The Asset Guardian EAM (TAG) Reviews & Ratings
    21 Ratings
    Company Website
  • Maintenance Care Reviews & Ratings
    246 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    1 Rating
    Company Website
  • Fullbay Reviews & Ratings
    156 Ratings
    Company Website
  • Kickserv Reviews & Ratings
    576 Ratings
    Company Website
  • Digital Wrench Reviews & Ratings
    81 Ratings
    Company Website
  • BlueFolder Reviews & Ratings
    114 Ratings
    Company Website
  • Repair-CRM Reviews & Ratings
    37 Ratings
    Company Website
  • Hector Reviews & Ratings
    12 Ratings
    Company Website

What is WorkTrakkerPRO?

Our cloud-based work order management system transcends the traditional remote help desk; it's a comprehensive solution tailored to save you valuable time, cut costs, and maintain your peace of mind. Are you tired of relying on sticky notes for work orders, endlessly updating spreadsheets, misplacing vital project information, and juggling colleagues' maintenance requests during your lunch break? If this resonates with you, it might be time to explore WorkTrakkerPRO. Within moments, you can embark on your journey with our intuitive help desk software that has the potential to transform your workflow entirely. Specifically engineered for K–12 educational institutions, this work order tracking solution incorporates all essential features to simplify your manual tasks. You’ll effortlessly report, track, and manage every request while also being able to schedule preventive maintenance tasks ahead of time, ensuring that nothing slips through the cracks. Moreover, you will gain instant visibility into your work orders and their statuses, eliminating the hassle of hallway interruptions or relentless follow-ups with maintenance personnel. In the end, this fosters a more organized atmosphere where all individuals feel satisfied and clearly understand what to anticipate. By choosing our solution, you are investing in a more streamlined and efficient operational process for your institution.

What is NewWaySERVICE?

NewWaySERVICE is a comprehensive online software solution designed to efficiently handle service requests from customers across various industries. This platform enables users to monitor and oversee all types of service inquiries, including repairs and maintenance, ensuring that no request goes unnoticed. With NewWaySERVICE, each service request, or work order, can be meticulously tracked from inception to completion, allowing for precise documentation of the time invested by technicians on each task. Additionally, the software encompasses essential modules necessary for effective service department management, such as Work Orders, Equipment, Customer Management, Planning, Inventory, Service Contracts, Guarantees, and a Web Portal for easy access. By signing up for a free trial at NewWaySERVICE.com, you can explore its features and optimize your service operations without any initial investment. Once you experience the benefits firsthand, you'll likely find it indispensable for enhancing the efficiency of your service team.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$27/month/user or less
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Networks & More!

Company Website

www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/

Company Facts

Organization Name

OroLogic Inc.

Date Founded

1996

Company Location

Canada

Company Website

www.NewWaySERVICE.com

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Popular Alternatives

Coast Reviews & Ratings

Coast

Coast App

Popular Alternatives

FieldEZ Reviews & Ratings

FieldEZ

FieldEZ Technologies
NewWaySERVICE Reviews & Ratings

NewWaySERVICE

OroLogic Inc.
Performo Reviews & Ratings

Performo

Wizard Software Solutions
Landport Reviews & Ratings

Landport

Landport Systems