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What is Workativ Assistant?

Workativ Assistant is an all-in-one support automation solution that enables users to develop generative AI chatbots, design and connect multi-step app workflows with bots, create a personalized Chat GPT for accessing knowledge bases, and offer AI-enhanced live chat support. The platform includes a variety of features such as a Chatbot Studio for creating and managing multiple bots, pre-built templates for quick setup, dynamic notifications for bot interactions, and an approval management system for chatbot quality control. Users can connect Knowledge AI GPT to various sources like websites, SharePoint, and PDFs, while benefiting from an AI-powered shared live chat inbox. Additionally, it features an App Workflow Builder that allows for the creation of multi-step workflows and offers a marketplace with over 100 app integrations. Users can also utilize an on-prem app connector for bots, conduct bot training and testing, and access detailed logs and advanced analytics. The platform supports chat channel integration with popular tools like Teams and Slack, and provides security measures such as Multi-Factor Authentication (MFA) and Role-Based Access Control (RBAC) to ensure a secure automation experience. Overall, Workativ Assistant streamlines support processes and enhances user engagement through its comprehensive capabilities.

What is Doko?

Doko is a cutting-edge no-code AI chatbot platform designed to enable businesses to create advanced chatbots without the need for programming skills. By leveraging Doko, users can effortlessly design and deploy chatbots that improve customer communication and boost engagement. Here are the key features and benefits of using Doko: - No Code Platform: With Doko's intuitive interface, users can easily design and adjust chatbots, eliminating the requirement for any coding knowledge. - AI-Powered Chatbots: Utilize sophisticated artificial intelligence to create chatbots that can accurately understand and respond to customer queries. - Multi-Channel Support: Engage with customers across various channels, including websites, social media, and messaging apps, ensuring a consistent and seamless support experience. - Personalization Capabilities: Tailor chatbot interactions to reflect individual user preferences and behaviors, creating a customized experience that enhances overall customer satisfaction. - Analytics and Insights: Access important data and insights regarding chatbot performance to continually refine customer interactions and elevate service quality, making Doko an essential asset for businesses focused on growth. - Enhanced Customer Loyalty: By providing a more personalized and efficient customer experience, companies using Doko can foster greater loyalty and trust, leading to long-term success.

Media

Media

No images available

Integrations Supported

Access PeopleHR
Fingercheck
Freshdesk
Freshservice
FusionAuth
Google Calendar
Gusto
HaloITSM
Microsoft Intune
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
OTRS
OneLogin
Ping Identity
Salesforce
Slack
Zendesk
Zenefits
Zoho People

Integrations Supported

Access PeopleHR
Fingercheck
Freshdesk
Freshservice
FusionAuth
Google Calendar
Gusto
HaloITSM
Microsoft Intune
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
OTRS
OneLogin
Ping Identity
Salesforce
Slack
Zendesk
Zenefits
Zoho People

API Availability

Has API

API Availability

Has API

Pricing Information

$1,530 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workativ

Date Founded

2019

Company Location

United States

Company Website

workativ.com/conversational-ai-platform

Company Facts

Organization Name

Doko AI

Date Founded

2024

Company Location

Mexico

Company Website

doko-ai.com/en

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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