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What is Workativ Assistant?

Workativ Assistant is an all-in-one support automation solution that enables users to develop generative AI chatbots, design and connect multi-step app workflows with bots, create a personalized Chat GPT for accessing knowledge bases, and offer AI-enhanced live chat support. The platform includes a variety of features such as a Chatbot Studio for creating and managing multiple bots, pre-built templates for quick setup, dynamic notifications for bot interactions, and an approval management system for chatbot quality control. Users can connect Knowledge AI GPT to various sources like websites, SharePoint, and PDFs, while benefiting from an AI-powered shared live chat inbox. Additionally, it features an App Workflow Builder that allows for the creation of multi-step workflows and offers a marketplace with over 100 app integrations. Users can also utilize an on-prem app connector for bots, conduct bot training and testing, and access detailed logs and advanced analytics. The platform supports chat channel integration with popular tools like Teams and Slack, and provides security measures such as Multi-Factor Authentication (MFA) and Role-Based Access Control (RBAC) to ensure a secure automation experience. Overall, Workativ Assistant streamlines support processes and enhances user engagement through its comprehensive capabilities.

What is Sawal AI?

SawalAI allows websites to integrate customized AI chatbots that serve various purposes, including customer service, lead generation, and addressing pre-sales inquiries. These chatbots leverage specific content from your site or uploaded documents to deliver accurate and relevant answers to users. With a seamless integration process and extensive customization options, SawalAI can significantly enhance your website in just a few minutes. Key features of the platform include the capability to source information from multiple channels like documents, websites, and sitemaps; a design that can be tailored to align with your brand's visual identity; and the use of sophisticated models, such as GPT-4, to ensure precise information delivery. After uploading your content, the chatbot can be activated quickly, often within minutes, and users can utilize a preview function to test changes and chat capabilities before launching. Additionally, you have the option to improve the chatbot's replies by reviewing and modifying previous interactions, and for a monthly fee, you can eliminate SawalAI branding for a completely personalized experience. In conclusion, SawalAI provides a flexible and efficient chatbot solution that effectively caters to your business requirements, ensuring a high level of user engagement.

Media

Media

No images available

Integrations Supported

AWS Identity and Access Management (IAM)
Auth0
Box
Cisco Duo
Freshdesk
Freshservice
FusionAuth
Google Calendar
HaloITSM
Jamf Now
Microsoft 365
Microsoft Entra ID
Microsoft Teams
Okta
OneLogin
Ping Identity
Salesforce
ServiceNow
Zenefits
Zoho People

Integrations Supported

AWS Identity and Access Management (IAM)
Auth0
Box
Cisco Duo
Freshdesk
Freshservice
FusionAuth
Google Calendar
HaloITSM
Jamf Now
Microsoft 365
Microsoft Entra ID
Microsoft Teams
Okta
OneLogin
Ping Identity
Salesforce
ServiceNow
Zenefits
Zoho People

API Availability

Has API

API Availability

Has API

Pricing Information

$1,530 per month
Free Trial Offered?
Free Version

Pricing Information

$20/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workativ

Date Founded

2019

Company Location

United States

Company Website

workativ.com/conversational-ai-platform

Company Facts

Organization Name

Sawal AI

Date Founded

2024

Company Location

India

Company Website

www.sawalai.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Popular Alternatives

Popular Alternatives

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