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What is Workativ Assistant?

Workativ Assistant is an all-in-one support automation solution that enables users to develop generative AI chatbots, design and connect multi-step app workflows with bots, create a personalized Chat GPT for accessing knowledge bases, and offer AI-enhanced live chat support. The platform includes a variety of features such as a Chatbot Studio for creating and managing multiple bots, pre-built templates for quick setup, dynamic notifications for bot interactions, and an approval management system for chatbot quality control. Users can connect Knowledge AI GPT to various sources like websites, SharePoint, and PDFs, while benefiting from an AI-powered shared live chat inbox. Additionally, it features an App Workflow Builder that allows for the creation of multi-step workflows and offers a marketplace with over 100 app integrations. Users can also utilize an on-prem app connector for bots, conduct bot training and testing, and access detailed logs and advanced analytics. The platform supports chat channel integration with popular tools like Teams and Slack, and provides security measures such as Multi-Factor Authentication (MFA) and Role-Based Access Control (RBAC) to ensure a secure automation experience. Overall, Workativ Assistant streamlines support processes and enhances user engagement through its comprehensive capabilities.

What is Seashore.AI?

Incorporating live chat features into your website has evolved from a luxury to a fundamental necessity. With the fast-moving nature of today’s world, customers anticipate quick replies to their questions. Our adaptable pay-per-use model aligns perfectly with the specific requirements of your business, allowing you to pay solely for the actual interactions conducted through your LiveChat service. Regardless of whether you are an emerging startup or a well-established multinational corporation, our pricing strategy promises at least a tenfold return on your investment. This groundbreaking solution not only boosts customer satisfaction but also plays a pivotal role in fostering enduring connections with your clientele. Moreover, it empowers your business to respond to user needs more effectively, ultimately driving growth and loyalty.

Media

Media

Integrations Supported

Access PeopleHR
BambooHR
Cisco Duo
Deputy
Fingercheck
Freshdesk
Google Calendar
Gusto
HaloITSM
InvGate Service Management
Jamf Now
Jira
JumpCloud
Microsoft Entra ID
Microsoft Outlook
OTRS
OneLogin
PurelyHR
ServiceNow
Zendesk

Integrations Supported

Access PeopleHR
BambooHR
Cisco Duo
Deputy
Fingercheck
Freshdesk
Google Calendar
Gusto
HaloITSM
InvGate Service Management
Jamf Now
Jira
JumpCloud
Microsoft Entra ID
Microsoft Outlook
OTRS
OneLogin
PurelyHR
ServiceNow
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$1,530 per month
Free Trial Offered?
Free Version

Pricing Information

$22 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workativ

Date Founded

2019

Company Location

United States

Company Website

workativ.com/conversational-ai-platform

Company Facts

Organization Name

Seashore.AI

Company Website

www.seashore.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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