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What is Workativ Assistant?

Workativ Assistant is an all-in-one support automation solution that enables users to develop generative AI chatbots, design and connect multi-step app workflows with bots, create a personalized Chat GPT for accessing knowledge bases, and offer AI-enhanced live chat support. The platform includes a variety of features such as a Chatbot Studio for creating and managing multiple bots, pre-built templates for quick setup, dynamic notifications for bot interactions, and an approval management system for chatbot quality control. Users can connect Knowledge AI GPT to various sources like websites, SharePoint, and PDFs, while benefiting from an AI-powered shared live chat inbox. Additionally, it features an App Workflow Builder that allows for the creation of multi-step workflows and offers a marketplace with over 100 app integrations. Users can also utilize an on-prem app connector for bots, conduct bot training and testing, and access detailed logs and advanced analytics. The platform supports chat channel integration with popular tools like Teams and Slack, and provides security measures such as Multi-Factor Authentication (MFA) and Role-Based Access Control (RBAC) to ensure a secure automation experience. Overall, Workativ Assistant streamlines support processes and enhances user engagement through its comprehensive capabilities.

What is Splutter AI?

**Splutter AI - Chatbot Integration** enables you to effortlessly implement a highly customizable, AI-powered chatbot on your website. Featuring hot-swappable models, real-time integrations, voice capabilities, automated scheduling, and lead capture options, Splutter AI provides a dynamic and effective user interaction experience. Complete Customization: - Layout: Enjoy a fully adjustable layout with a variety of options, including color schemes, gradients, opacity settings, blur effects, and animations that align with your brand's visual identity. - Prompt Engineering Behavior Tab: Optimize your chatbot's conversational style by adjusting prompt engineering parameters. - Hot-Swappable: Change models, tools, and integrations instantly without any interruptions. - Real-Time Metrics & Debugging: Monitor chatbot effectiveness, user engagement, and conversion statistics in real-time. - Chat History: Keep a record of past interactions for further analysis and insights. - Notifications: Set up email and SMS alerts for significant chatbot activities. - Bot Debugger: Examine and resolve issues with the chatbot’s responses and actions. Key Features: - Calendar Tool: Streamline bookings and appointment management automatically. - Ticketing Tool: Facilitate the creation, assignment, and resolution of support tickets via the chatbot. - Lead Capture Tool: Enhance the automation of generating leads and following up with potential customers effectively. Additionally, the system can be tailored to provide insights that help refine marketing strategies.

Media

Media

Integrations Supported

Freshservice
Gemini
Gemini 1.5 Pro
Gemini 2.0
Gemini Advanced
Gemini Nano
Gemini Pro
InvGate Service Management
Jira Service Management
ManageEngine ServiceDesk Plus
Microsoft 365
Microsoft Entra ID
Microsoft OneDrive
Microsoft Outlook
OTRS
OneLogin
OpenAI
PurelyHR
Slack
Zenefits

Integrations Supported

Freshservice
Gemini
Gemini 1.5 Pro
Gemini 2.0
Gemini Advanced
Gemini Nano
Gemini Pro
InvGate Service Management
Jira Service Management
ManageEngine ServiceDesk Plus
Microsoft 365
Microsoft Entra ID
Microsoft OneDrive
Microsoft Outlook
OTRS
OneLogin
OpenAI
PurelyHR
Slack
Zenefits

API Availability

Has API

API Availability

Has API

Pricing Information

$1,530 per month
Free Trial Offered?
Free Version

Pricing Information

39.99$
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workativ

Date Founded

2019

Company Location

United States

Company Website

workativ.com/conversational-ai-platform

Company Facts

Organization Name

Digital Agency, Inc.

Date Founded

2023

Company Location

Canada

Company Website

www.splutter.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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