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What is Workday Prism Analytics?

Your IT team is now well-equipped to meet the analytics and reporting needs of finance, HR, and operational leadership. With the capabilities of Workday Prism Analytics, you can seamlessly merge transactional data with extensive external operational datasets, enhancing the efficiency of management, reporting, and analytical tasks. The process of data ingestion is straightforward, utilizing API, SFTP, or browser uploads to create a comprehensive data catalog. You have the autonomy to craft your data transformation pipelines according to your specifications, employing techniques such as joins, unions, group-by, and filters. Furthermore, data governance can be effectively managed while customizing access rights through the Workday single security framework, ensuring that sensitive information is accessible only to authorized individuals. This feature empowers finance, HR, and business leaders to perform real-time analyses whenever required. Workday also enables secure, self-service access to vital data for all users, simplifying workforce and financial analytics, which are crucial for informed business decisions. By integrating analytics and transactions into one cohesive platform, stakeholders can access the insights they need to make strategic decisions and improve operational performance. Ultimately, this integration not only enhances accountability but also cultivates a data-driven culture within the organization, encouraging all employees to leverage data in their everyday roles. This transformation supports a collaborative environment where informed decision-making is prioritized at every level.

What is Microcall?

Microcall integrates effortlessly with a variety of Voice and Hosted platforms, Session Border Controllers (SBC), CUBE systems, and Gateways, analyzing incoming data in real-time to provide dynamic and insightful dashboards for managers at all levels of the organization. These dashboards furnish managers with essential information needed for prompt and informed decision-making in the business landscape. By automating the integration process of Microcall with systems like Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin, and several HR platforms, the generated reports contain comprehensive employee details, including names, locations, departments, cost centers, sessions, devices, MAC addresses, and shared-line assignments. This combination of voice data with extensive employee information greatly enhances the reporting capabilities available to organizations. The robust features and automation capabilities of Microcall streamline the reporting process effectively, ensuring that every manager, whether in Telecom Infrastructure, Network Administration, Security, Finance, Sales, HR, or Customer Service, benefits from the innovative solutions provided by Microcall. Consequently, organizations can significantly improve their operational efficiency and make more strategic decisions grounded in real-time insights, ultimately fostering a culture of data-driven leadership. The ability to access critical information at a glance empowers managers to respond swiftly to emerging challenges and opportunities.

Media

Media

Integrations Supported

Workday HCM

Integrations Supported

Workday HCM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Workday

Date Founded

2005

Company Location

United States

Company Website

www.workday.com/en-us/products/analytics-reporting/data-hub.html

Company Facts

Organization Name

Micro-Tel

Date Founded

1979

Company Website

www.microcall.com

Categories and Features

HR Analytics

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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