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What is WorkflowMania?

WorkflowMania serves as a robust online solution aimed at optimizing the management processes of repair shops by integrating work logs, staff management, customer relations, invoicing, and service ticket handling into one cohesive platform. This versatile system is especially beneficial for computer repair businesses, as well as various types of repair services. Its intuitive design is packed with essential features that facilitate the development, monitoring, and management of service tickets and workflows, ensuring clients are met with the responsiveness and accountability they desire. Users have the ability to categorize tickets efficiently into groups such as New, Open, Today's, Unpaid, My Tickets, Complete, Pickup, and Void, which streamlines the workflow significantly. Furthermore, it enables quick compilation of sales reports that include Service Item Repairs, Total Sales, and Parts & Labor Sales, offering valuable insights into business performance. WorkflowMania also extends its functionality to generate a vast selection of reports tied to tickets, sales, inventory, and parts management, thereby proving to be a vital asset in boosting operational efficiency for repair shops. In essence, this software not only alleviates the burden of routine tasks but also enhances customer satisfaction by facilitating superior service provision and quick response times. As a result, repair shops can rely on WorkflowMania to elevate their overall service delivery standards.

What is Salestack?

Improving customer satisfaction is a crucial aspect of any business strategy. By adopting a sales automation system, organizations can effectively simplify their marketing and sales operations. This system allows for the creation, tracking, and analysis of marketing and sales activities with remarkable efficiency. With the right marketing tools, businesses can design, manage, and oversee their campaigns while handling inquiries seamlessly. Sales automation also facilitates lead generation and management through an entirely automated CRM platform. Plus, invoicing and inventory tracking can be done with a single click, making it easy to generate invoices and keep tabs on stock levels. Quotes and invoices can be crafted, printed, and sent via WhatsApp, along with tailored reports for better insights. The management of sales and purchase orders becomes more streamlined when tracking reports are organized by employee performance. For effective inventory oversight, an intelligent CRM system offers real-time insights into material stock. Additionally, the project management feature allows for live progress tracking and oversight of ongoing projects. Task management tools enable the assignment and monitoring of project-related tasks on an individual employee basis, complete with detailed tracking reports. Milestones within projects can also be managed and monitored using various reporting formats, ensuring clarity in progress. To further enhance service delivery, a ticket generation system with a customer panel ensures clients receive top-notch support through automation. Altogether, these integrated tools present a robust solution for refining business operations and elevating customer experiences, ultimately leading to better retention and loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per month
Free Trial Offered?
Free Version

Pricing Information

$40 per user, per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WorkflowMania

Company Location

United States

Company Website

workflowmania.com

Company Facts

Organization Name

Salestack

Date Founded

2010

Company Location

India

Company Website

www.salestack.in

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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