Workshop Mate vs. RepairStorm

The EasyCars workshop module aims to assist independent workshops while providing seamless integration with EasyCars for a hassle-free experience in vehicle transactions and maintenance services. By incorporating an integration with MYOB or Xero, you empower your accountant to prioritize delivering insightful advice instead of getting bogged down by software navigation. This innovative system is designed to simplify the oversight of your mechanical workshop, offering access from any location at any time. You can swiftly generate job cards, invoices, and quotes, thus reducing the burden of administrative duties. Manage your inventory effortlessly and maintain precise records of parts during transactions. To foster customer loyalty, automated reminders are dispatched through letters, emails, and SMS, ensuring no appointments are overlooked. Efficient organization of your bookings will help prevent future overbooking or double booking scenarios. With different access levels for users, both staff members and management can log in, track their hours on jobs, and oversee operations in real-time. Moreover, a simple click on Service History allows for immediate access to customer names and vehicle histories, which significantly enhances service efficiency and customer satisfaction. This all-encompassing solution not only increases productivity but also guarantees that your workshop operates smoothly and effectively, creating a better experience for both staff and customers alike. Ultimately, the integration of these features fosters a more organized and customer-focused environment.

Your team will have reduced time dedicated to searching for tickets or reaching out to customers, allowing them to focus more on their core tasks. This enhancement in workflow not only boosts the number of screens or lawnmowers you can repair but also positions your business for greater efficiency. Picture accomplishing a higher volume of repairs with a leaner workforce. The layout of your store’s services and parts resembles a contemporary point-of-sale system, enabling service technicians to effortlessly click or tap on the necessary services and parts to incorporate them into the order. Everything is set up in advance, eliminating the need to input make and model details manually, as this process is handled automatically by our system. With automated email notifications, the need for phone calls decreases, resulting in swifter communication; customers receive an email alert as soon as their orders are processed. In fact, one of our clients shared that their top technician transitioned to the automotive sector for higher earnings based on performance metrics. STIHL advises tracking technician efficiency and linking compensation to performance levels to maximize profitability. This approach not only motivates technicians but also enhances overall service quality.