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What is Worksmart?

We leverage our vast knowledge in Financial Services alongside a dedicated focus on developing solutions that optimize both time and resources while supporting necessary regulatory changes. Our offerings feature a range of award-winning RegTech tools, all grounded in a deep understanding of market dynamics and regulatory perspectives. Whether addressing Training & Competence (TC), Quality Assurance (QA), the Senior Managers & Certification Regime (SMCR), or Complaints Management, we aim to bolster your Governance, Risk, and Compliance initiatives. As the realm of advisory and process management increasingly transitions to digital platforms, it becomes essential for regulated entities to swiftly adapt to the rapidly evolving market landscape. Furthermore, it is widely acknowledged that critical roles within regulated firms must comply with the FCA’s Training and Competence (T&C) regulations, which have been integral to the financial services industry for decades and a regulatory requirement since the 1990s. In this continuously changing climate, maintaining a proactive stance on compliance obligations is more important than ever, ensuring that organizations can navigate challenges effectively and remain competitive.

What is Alinity?

Alinity is a purpose-built, cloud-based platform developed exclusively for professional regulatory organizations. It centralizes and simplifies all core operations—license management, complaints and investigations, quality assurance, continuing competence, and exam coordination—into one fully integrated system. The platform is highly configurable, allowing regulators to tailor application and renewal workflows, set rules for eligibility, and enable document uploads, declarations, and payments through secure registrant portals. Renewal processes are streamlined with automated validations and real-time decision support, reducing manual review and improving turnaround times. Alinity's complaints and discipline functionality provides structured tools to manage case progression—from intake and triage through to investigation, committee involvement, and resolution—while maintaining full visibility and documentation at every step. Built-in continuing competence tools support reflective practice, learning plans, audits, and peer feedback, ensuring ongoing compliance and professional growth. Committee and staff portals provide secure, role-based access for reviews, voting, and documentation. Robust financial tools are integrated for fee processing, batch invoicing, refunds, and financial reconciliation. Real-time dashboards, custom reports, and analytics give leadership and staff critical insight into operational performance and compliance trends. Trusted by over 60 regulatory bodies across Canada, Alinity offers regular updates, built-in security, and responsive support. As regulatory needs evolve, Alinity continues to adapt—ensuring your organization stays efficient, transparent, and focused on public protection.

Media

Media

Integrations Supported

Integrations Supported

D2L Brightspace
Moodle
SCORM Cloud
Yardstick Measure

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

The pricing is estimated per regulator based on the complexity of their requirements.

There is a combination of a cost to complete the implementation project as well as a subscription.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Worksmart

Date Founded

1997

Company Location

United Kingdom

Company Website

www.worksmart.co.uk

Company Facts

Organization Name

Softworks Group

Date Founded

1990

Company Location

Canada

Company Website

www.alinity.ca

Categories and Features

Complaint Management

Not specified

Categories and Features

Association Management

Committee Management
Dues Management
Election Management
Email Marketing
Financial Management
Member Directory
Member Portal
Membership Management

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