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What is Worldsoft Business Suite?

Utilize Customer Relationship Management (CRM) systems to optimize response times, improve communication precision, and effectively oversee all interactions. Access to real-time data provides essential insights right when you need them, and customizable metrics can be swiftly adapted to cater to your unique requirements. With WebConnector, integrating online forms, product catalogs, booking systems, surveys, and customer oversight into any static or content management website is a straightforward endeavor. Enjoy the advantages of automated customer acquisition! Tailored email marketing campaigns and automated follow-up communications can lead to a remarkable increase in sales ranging from 200 to 300 percent. Employ Factura for streamlined management of quotes, orders, invoices, delivery documents, reminders, and inventory tracking. By automating numerous workflows, you not only save valuable time but also significantly boost operational productivity. This efficient methodology simplifies business processes and enables companies to concentrate on expanding and ensuring customer satisfaction. Ultimately, embracing these advanced tools can lead to a transformative impact on overall business performance.

What is Black Ice CRM?

A Customer Relationship Management (CRM) system acts as a central point for overseeing all customer data, aligning seamlessly with your operational workflows and serving as a powerful resource for gathering information. It allows for meaningful engagement with clients by delivering relevant details exactly when they are required, facilitating prompt responses consistently. With immediate access to an extensive array of customer information, you are empowered to provide outstanding support and strengthen client connections. The platform also offers tools for setting targets, tracking advancements, and reaching your objectives through an intuitive interface. Although our primary system meets a wide range of business demands, we also tailor the CRM to suit your unique specifications, including the creation of custom modules that cater specifically to your industry. From tracking leads to managing opportunities, generating quotes, processing orders, and managing invoices, our CRM encompasses your entire sales workflow. You can execute marketing campaigns and communicate through emails and text messages, ensuring that your team has complete access to customer insights for more effective marketing approaches. Additionally, our system enables you to oversee products and services, create purchase orders, and alert inventory managers when stock levels are low. It also provides a simple way to monitor services and ensure strong after-sales support, making every customer interaction more effective and efficient. This comprehensive approach not only optimizes your operations but also significantly elevates overall customer satisfaction and loyalty. The result is a CRM that not only meets your current needs but also adapts to future business changes and growth.

Media

Media

Integrations Supported

2Subscribe
Google Workspace

Integrations Supported

2Subscribe
Google Workspace

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$35 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Worldsoft

Date Founded

2000

Company Location

Switzerland

Company Website

www.worldsoft-wbs.info/

Company Facts

Organization Name

Open by Nature

Company Location

United Kingdom

Company Website

www.blackicecrm.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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