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What is Wortal CRM?

Leverage the power of Wortal CRM, acclaimed as the premier CRM software and the foremost CRM solution in India. Revolutionize your business processes, improve your workflows, and achieve unprecedented success. Sign up today to refine your sales tactics and cultivate more meaningful relationships with your clients. Experience the advantages of seamless business operations, enhance your customer engagement, and drive your growth with our state-of-the-art customer relationship management solution, regarded as the best CRM software in India. This advanced tool is crafted to elevate your team's capabilities and maximize your overall efficiency, ensuring that you stay ahead in a competitive market.

What is Verint Open Platform?

CX automation focuses on improving the customer journey while simultaneously lowering operational expenses. Contact centers are beginning to realize that simply expanding their workforce and increasing labor costs is not a sustainable approach in the long run. To achieve their strategic goals, these centers must embrace a new outlook on enhancing CX automation. Leveraging an open platform that emphasizes data and AI can greatly improve CX automation and yield significant AI-driven business benefits. Verint distinguishes itself not just as an AI provider, but as a source of practical AI results. Our sophisticated AI-enabled bots are specially designed to boost CX automation within contact centers, leading to impressive returns on investment. The Verint Da Vinci AI functions as our proprietary "bot factory," where we combine leading generative AI with various commercial, customer-sourced, and proprietary models to create our bots. These bots are continually trained in our data hub, allowing them to enhance their performance over time while being seamlessly integrated into business workflows, thereby equipping agents with effortless access to AI tools. This cutting-edge strategy not only improves the efficiency of customer service functions but also contributes to a more enjoyable experience for customers, making it a win-win situation for both businesses and their clientele.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wortal

Date Founded

2022

Company Location

India

Company Website

wortal.co

Company Facts

Organization Name

Verint

Date Founded

1994

Company Location

United States

Company Website

www.verint.com/verint-customer-engagement-platform/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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