Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Site24x7 Reviews & Ratings
    1,169 Ratings
    Company Website
  • PathSolutions TotalView Reviews & Ratings
    43 Ratings
    Company Website
  • ManageEngine OpManager Reviews & Ratings
    1,684 Ratings
    Company Website
  • NetBrain Reviews & Ratings
    255 Ratings
    Company Website
  • Auvik Reviews & Ratings
    668 Ratings
    Company Website
  • Domotz Reviews & Ratings
    281 Ratings
    Company Website
  • Statseeker Reviews & Ratings
    35 Ratings
    Company Website
  • EZO AssetSonar Reviews & Ratings
    112 Ratings
    Company Website
  • Jscrambler Reviews & Ratings
    40 Ratings
    Company Website
  • Source Defense Reviews & Ratings
    7 Ratings
    Company Website

What is Wyebot?

Wyebot is revolutionizing the way businesses enhance their essential WiFi networks. By leveraging an AI-driven Wireless Intelligence Platform, it merges smart sensors and agents with cloud technology to evaluate WiFi systems from the user's viewpoint, swiftly identifying both minor and major problems while proactively suggesting fixes. The cloud-centric solution offers comprehensive visibility throughout the network, encompassing everything from wireless to wired connections, as well as client devices and access points. It efficiently discerns whether issues arise from the core network infrastructure or alternative sources, thereby preventing disputes between teams and speeding up the troubleshooting process. Powered by artificial intelligence, our system not only spots problems but also provides tailored solutions, and with extensive historical data, including complete packet captures, it allows for quick resolution without the need for expensive on-site visits. This proactive approach shifts the focus from merely responding to user complaints to preventing potential issues before they arise through automated recommendations and real-time analytics. Ultimately, this leads to enhanced WiFi reliability and independent network validation, establishing trust with a vendor-neutral partner in the industry. Moreover, organizations can enjoy peace of mind knowing they are supported by cutting-edge technology that prioritizes seamless connectivity.

What is Support Robotics?

Support Robotics offers an intelligent approach to tackling home Wi-Fi issues, which have become the primary reason for over fifty percent of all technical support inquiries made to internet service providers. This innovative solution features a self-service application alongside a remote support portal, bridging the gaps that current diagnostic tools leave behind, enabling both customers and support representatives to swiftly address Wi-Fi challenges. It seamlessly integrates with the existing functionalities of your router, customer care application, or network infrastructure. Moreover, Support Robotics empowers your helpdesk agents to access the customer's router during broadband outages, allowing them to conduct diagnostics across multiple facets. By providing your support agents with the ability to view the situation from the customer's perspective, it offers a level of insight comparable to an on-site visit, thereby enhancing the overall customer experience. Ultimately, this tool not only streamlines the troubleshooting process but also fosters a deeper connection between service providers and their clients.

Media

Media

Integrations Supported

Cisco Catalyst Center
Cisco Meraki
Cisco Spaces
Grafana Cloud
Prometheus
ServiceNow
Splunk Infrastructure Monitoring

Integrations Supported

Cisco Catalyst Center
Cisco Meraki
Cisco Spaces
Grafana Cloud
Prometheus
ServiceNow
Splunk Infrastructure Monitoring

API Availability

Has API

API Availability

Has API

Pricing Information

Varies by quantity and term
Free Trial Offered?
Free Version

Pricing Information

$55 - $75 /month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wyebot

Date Founded

2016

Company Location

United States

Company Website

wyebot.com

Company Facts

Organization Name

Support Robotics

Date Founded

2017

Company Website

www.supportrobotics.com

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Popular Alternatives

Airtool 2 Reviews & Ratings

Airtool 2

Intuitibits

Popular Alternatives

LiveWire Reviews & Ratings

LiveWire

BlueCat
CommView Reviews & Ratings

CommView

TamoSoft
AirMagnet Reviews & Ratings

AirMagnet

NetAlly