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SearchUnifySearchUnify is an enterprise Agentic AI platform that connects fragmented enterprise knowledge and deploys autonomous AI agents to handle customer support operations from first contact to resolution. At its core, the platform is powered by SearchUnifyFRAGâ„¢ (Federated Retrieval Augmented Generation), Agentic RAG, and the SCORE (Contextual Relevance Engine) framework, enabling accurate, grounded responses drawn from unified enterprise data. The product suite spans five core tools. Cognitive Search retrieves contextually relevant answers across distributed knowledge sources. SearchUnifyGPTâ„¢ generates cited AI responses at every support touchpoint. SUVA, the virtual assistant, handles multi-turn conversations autonomously. Knowbler supports knowledge capture, structuring, and surfacing at the point of need. Agent Helper delivers next-best-action recommendations to support agents during live case resolution. Extending these capabilities, the Agentic AI Suite comprises eight AI agents: AI Support Agent for self-service resolution, AI SupportPlus Agent for autonomous CRM ticket handling, AI Classification Agent for case tagging and routing, AI Escalation Manager for escalation risk prediction, AI Knowledge Agent for automated content creation and gap detection, AI Competency Agent for L2 technical workflow resolution, AI Agent Partner for real-time agent guidance, and AI Case Quality Auditor for evaluating every closed case. SearchUnify supports BYOLLM for LLM flexibility, Model Context Protocol (MCP) for secure system connectivity, and a governance layer covering role-based access control, PII masking, and ISO 27001, HIPAA, and SOC 2 compliance. The platform connects with 100+ enterprise tools including Salesforce, Zendesk, and ServiceNow.
What is XRATOR?
Our comprehensive and forward-thinking cybersecurity solution combines both technological and non-technological elements to create customized, automated strategies for managing cyber risks. Dealing with the intricacies of cyber risk management can often feel overwhelming and require significant resources. With our tailored, all-in-one platform, you can effectively address limitations in resources and bridge knowledge gaps. XRATOR simplifies this journey, allowing you to focus more on your business objectives. Rather than juggling multiple disconnected tools, our platform unifies everything needed into a single, robust hub accessible to all team members in your organization. As the landscape of regulatory requirements becomes more complex, maintaining compliance presents additional challenges. Our solution automates a variety of compliance-related processes, freeing you to invest your time in more strategic, high-level initiatives. Discover how XRATOR AutoComply seamlessly integrates with your current systems, enabling proactive monitoring, detection, and resolution of potential compliance issues before they develop into larger problems, ultimately improving your operational efficiency. By streamlining compliance management, you not only enhance your organization's resilience but also foster a culture of continuous improvement and innovation.
What is Vulcan Cyber?
Vulcan Cyber is revolutionizing the approach businesses take to minimize cyber risks through effective orchestration of vulnerability remediation. Our platform empowers IT security teams to transcend traditional vulnerability management, enabling them to achieve tangible outcomes in vulnerability mitigation. By integrating vulnerability and asset data with threat intelligence and adjustable risk parameters, we offer insights that prioritize vulnerabilities based on risk. But our capabilities extend even further. Vulcan's remediation intelligence pinpoints the vulnerabilities that matter most to your organization, linking them with the appropriate fixes and remedies to effectively address them. Following this, Vulcan orchestrates and evaluates the entire process, which encompasses integration with DevSecOps, patch management, configuration management, and cloud security tools, teams, and operations. With the ability to oversee the complete vulnerability remediation journey from scanning to resolution, Vulcan Cyber stands out as a leader in the field, ensuring comprehensive protection for businesses against cyber threats. Our commitment to continuous improvement means we are always looking for innovative ways to refine and enhance our services.
Integrations Supported
Checkmarx
Chef Infra
CrowdStrike Falcon
Google Cloud Platform
GroundHog FMS
JFrog Xray
Jira Service Management
Microsoft Azure
Microsoft Intune
Microsoft Teams
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$999 / month
Start with the industry's only free vulnerability prioritization engine for risk-based vulnerability management, then move to full vulnerability remediation orchestration for enterprise cyber hygiene and cloud and application security.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
XRATOR
Date Founded
2021
Company Location
Singapore
Company Website
www.x-rator.com
Company Facts
Organization Name
Vulcan Cyber
Date Founded
2018
Company Location
Israel
Company Website
vulcan.io
Categories and Features
Cybersecurity
Not specified
Risk-Based Vulnerability Management
Not specified
Categories and Features
Application Security
Analytics / Reporting
Third-Party Tools Integration
Vulnerability Detection
Vulnerability Remediation
Application Security Posture Management (ASPM)
Not specified
Cloud Security
Application Security
Threat Intelligence
Vulnerability Management
Continuous Threat Exposure Management (CTEM)
Not specified
Cyber Risk Management
Not specified
Cybersecurity
AI / Machine Learning
Vulnerability Scanning
IT Management
Event Logs
Patch Management
IT Security
Event Tracking
Vulnerability Scanning
Web Threat Management
PCI Compliance
Compliance Reporting
PCI Assessment
Patch Management
Risk Management
Dashboard
IT Risk Management
Risk Assessment
Risk-Based Vulnerability Management
Not specified
Threat Intelligence
Not specified
Vulnerability Management
Asset Tagging
Patch Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning