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What is XShoppy?

The XShoppy stand-alone platform, developed by Shenzhen Sailing Technology Co., Ltd., utilizes a cutting-edge SaaS website building approach combined with a cloud-based ecological service model, aiming to encompass the entire closed-loop process of product development, marketing, payment processing, storage, and logistics. The "X" in XShoppy represents the boundless opportunities within the cross-border trade industry. We offer more than just a website creation tool; we act as a novel ecological builder in the cross-border space, delivering extensive assistance to our partner clients. Having achieved an impressive milestone of over 10 billion yuan, XShoppy has positioned itself as a vital channel for Chinese independent website sellers looking to reach international markets while complying with regulations. Our goal is to transform the cross-border eCommerce environment by establishing an innovative ecological framework that is not only smarter but also more intuitive and beneficial for users. Through our initiatives, we aspire to enable businesses to excel in a fast-paced and ever-changing global marketplace, ensuring they have the tools and resources necessary for success.

What is Dujiaoshou SCRM?

Dujiaoshou SCRM is a cloud-based tool designed for social customer relationship management, specifically aimed at businesses that interact with customers across borders. It integrates accounts and messages from a variety of social and messaging platforms, including WhatsApp, Telegram, LINE, Facebook, and Instagram, into a unified collaborative workspace. Teams can manage several accounts, retrieve customer profiles and conversation histories, organize contacts with tags and notes, delegate discussions, and record follow-up actions efficiently. The platform also offers features such as multilingual translation, AI-enhanced response suggestions, structured customer service workflows, ticket management, and operational analytics. Tailored for cross-border e-commerce, it supports customer service, sales, marketing, and operations teams that engage in communication across diverse channels and languages. Accessible via a web application and desktop clients for both Windows and macOS, the features and channels available may vary according to the chosen service plan, adding to its adaptability. This comprehensive functionality positions Dujiaoshou SCRM as a vital resource for companies aiming to bolster their international customer engagement efforts. By leveraging its capabilities, businesses can streamline their operations and better serve their global clientele.

Media

Media

No images available

Integrations Supported

Integrations Supported

Instagram
LINE
Telegram
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

XShoppy

Company Location

China

Company Website

www.xshoppy.com

Company Facts

Organization Name

Dujiaoshou SCRM

Company Website

dujiaoshouai.com

Categories and Features

eCommerce

Not specified

Categories and Features

Social CRM

Not specified

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