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What is Xeeit?

Unlock groundbreaking insights with our cutting-edge experience management platform, which leverages state-of-the-art AI technologies. Delve into user feedback and data like never before, allowing for a deeper understanding of your audience. Utilize the power of comprehensive data collection, drawing from a wide array of public datasets and tailored external sources to ensure that you capture every vital insight effortlessly. Move beyond basic analysis by tapping into our next-level technologies. Scrutinize textual information, interpret emotional nuances, and extract complex insights to refine your decision-making and enhance your strategic initiatives. Transform raw data into compelling visuals and narratives that resonate with your stakeholders. Our solution is designed to accommodate integrated visualizations directly within the platform or to work seamlessly with external tools, ensuring that your reporting needs are met with precision, empowering you to excel in your analytical pursuits. In this rapidly evolving data landscape, staying ahead requires not just insights but the ability to act on them effectively.

What is Emotics?

Emotics serves as a sophisticated emotion analytics platform that deciphers textual data derived from feedback from customers and employees, enabling the provision of actionable insights for businesses. By organizing emotions and themes into categories such as strengths, weaknesses, opportunities, and threats, Emotics equips organizations with a strategic lens through which to view their customer and employee experiences. It automatically establishes benchmarks that reveal how companies compare to their competitors, while also pinpointing specific aspects of customer experience that may require improvement or optimization. Moreover, the platform features a proactive alert system that identifies emotions potentially leading to significant business actions, aiding in uncovering the root causes of emotional responses. With the capability to assess emotional intensity across eight distinct indexes and 24 different emotions, it accurately identifies which emotional elements are shaping customer experiences positively or negatively. In addition, Emotics enhances the understanding of customers by integrating seamlessly with various tools, such as NPS, CSAT, product reviews, and social media data, as well as platforms like SurveyMonkey and Zendesk. By transcending conventional sentiment analysis and augmenting NPS capabilities, Emotics emerges as a vital resource for gaining insights into customer perception and engagement. Ultimately, this platform empowers businesses to make well-informed decisions that are underpinned by profound emotional understanding, paving the way for strategic enhancements in customer relations. Such capabilities ensure that organizations can adapt quickly to changing emotional landscapes, fostering stronger connections with their audiences.

Media

Media

Integrations Supported

ChatGPT
Midjourney

Integrations Supported

Reddit
SurveyMonkey
X (Twitter)
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$289 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Xeeit

Date Founded

2023

Company Location

United States

Company Website

www.xeeit.com

Company Facts

Organization Name

Adoreboard

Date Founded

2011

Company Location

United Kingdom

Company Website

adoreboard.com/platform

Categories and Features

Categories and Features

Customer Experience

Not specified

Customer Feedback

Not specified

Employee Feedback

Not specified

NPS

Not specified

Text Mining

Not specified

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