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What is XenForo?

Utilizing XenForo as your platform is an exceptional way to nurture and grow your community. This solution is favored by your clients, making it a top choice for fostering engagement and providing a premium experience that unites your audience. Take advantage of our unmatched reliability, flexible deployment options, and robust data protection measures to create a forum that allows your customers to connect with you directly. This approach not only alleviates the burden on your support team but also reassures users that their personal data remains private and is not shared with large corporations. The importance of user-generated content is immense; it should be easily accessible, as insights from the past remain relevant to current discussions. Your forum can become a valuable repository of knowledge, and organizing this information into a detailed knowledge base specific to your field will enhance its utility. By employing advanced software architecture, you can develop tailored integrations and add-on systems that cater to your distinct needs. As your community evolves, you'll uncover additional opportunities to improve user engagement and satisfaction, further solidifying the bonds within your community. Ultimately, a thriving forum can be the cornerstone of your customer relations strategy.

What is Khoros Community?

Leverage the combined power of your audience to turn your website into a lively social center by utilizing Khoros Community, formerly known as Lithium Communities. This leading platform for online engagement and community building equips businesses to provide outstanding digital experiences for their users. Khoros Community is packed with a wide range of features aimed at boosting customer satisfaction and loyalty, including discussion forums, blogs, community groups, Q&A sections, a knowledge-sharing repository, user ratings and reviews, gamification aspects, analytics on value, multimedia capabilities, contests, and much more—ensuring that companies have the tools necessary to excel in the modern digital arena. By embracing Khoros Community, organizations can not only strengthen their relationships with customers but also foster a collaborative environment that promotes a sense of belonging among users. Ultimately, this platform is essential for businesses looking to thrive in an interconnected world.

Media

Media

Integrations Supported

ArrowChat
BL.INK
CS-Cart Free
Chatwee
CryptoCloud
KeyCAPTCHA
Khoros
PlanetHoster
SAP CRM
Salesforce
Salesforce Marketing Cloud
Tableau
Threadloom
Yandex Metrica

Integrations Supported

ArrowChat
BL.INK
CS-Cart Free
Chatwee
CryptoCloud
KeyCAPTCHA
Khoros
PlanetHoster
SAP CRM
Salesforce
Salesforce Marketing Cloud
Tableau
Threadloom
Yandex Metrica

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

XenForo

Date Founded

2010

Company Location

United Kingdom

Company Website

xenforo.com

Company Facts

Organization Name

Khoros

Date Founded

2019

Company Location

United States

Company Website

khoros.com

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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