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What is XnappDragon?

XnappDragon is a cutting-edge application designed for mobile workforce job management, accessible on smartphones, tablets, or computers, enabling the creation of jobs from virtually anywhere. This comprehensive field service solution is not only intuitive to use but also competitively priced, making it an attractive choice for businesses. It effortlessly connects with widely-used accounting platforms such as Xero, MYOB, and Quantum, and you can always reach out to inquire about integrations with other software. Property managers will find it especially useful, as clients can easily schedule, modify jobs, and view invoices, ensuring they remain informed throughout the process. The app includes location-based features, utilizing in-app GPS tracking for real-time staff visibility, while turn-by-turn navigation helps prevent any confusion during travel. The time saved on administrative tasks can amount to 20 hours a week, providing the freedom to either increase your workload or enjoy leisure activities like a day on the water. With web access available, there's no requirement for software or hardware installations in your office, promoting a more streamlined workflow. Additionally, the ability to capture customer signatures upon job completion not only enhances internal processes but also minimizes disputes, fostering clarity and satisfaction for both clients and service providers. This level of efficiency and communication is crucial for maintaining strong client relationships in today’s competitive market.

What is Opermax ?

Our goal is to enable contractors to boost their profitability by providing them with advanced tools and resources tailored for efficient business management through innovative technology. We prioritize keeping your customers updated throughout the entire service journey, from the first scheduling of their appointment to when your technicians arrive and complete the task at hand. With our user-friendly setup wizard, you can be fully operational in under an hour! Eliminate the chaos and disorder that often disrupt everyday business processes. Our solution allows you to streamline both management tasks and field operations with ease. Currently, we offer assistance in English, French, and Spanish, and we are open to your feedback on additional languages that could further improve our services. Since its inception, our work order module has continually adapted and grown, establishing itself as the foundation of our system due to its extensive usage and rich features. It includes all essential components for job management from start to finish, such as attachments, various notes (for office personnel, field workers, and clients), special indicators, evaluations, estimates, expenses, worksheets, invoices, payments, custom forms, and email functionalities. This comprehensive array of features empowers you to efficiently handle your workload while enhancing communication across all aspects of your operations. By leveraging these capabilities, your business can achieve a higher level of organization and customer satisfaction.

Media

Media

Integrations Supported

Braintree
PayPal
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Stripe

Integrations Supported

Braintree
PayPal
QuickBooks Online
QuickBooks Online Advanced
Sage Accounting
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$7.95 per month
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Xlerate Technologies

Date Founded

2004

Company Location

New Zealand

Company Website

www.xnappdragon.com

Company Facts

Organization Name

Opermax

Date Founded

2013

Company Location

United States

Company Website

www.opermax.com

Categories and Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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