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What is XorceView Dashboards?

XorceView's Desktops and Dashboards are designed to give both agents and managers an immediate look at their performance metrics. Users can hone in on specific metrics to improve individual agent efficiency or view aggregated data for a broader team perspective. Moreover, managers have the option to explore in-depth reports, scrutinizing data from the overall group down to the performance of individual agents. This software is especially advantageous for Mobile Agents and Managers, as Spectrum's XorceView (Source-View) offers accurate reporting that directs critical information right to the desktop of agents or managers. Consequently, both parties can quickly access summary data essential for enhancing their productivity. The tool is lightweight and compatible with VPN, allowing XorceView to smoothly integrate agents into the contact center setting. It gathers information from multiple sources, enabling remote agents to sustain their productivity even when not physically at the office. The reports are crafted to be user-friendly, taking up just enough desktop space to deliver key insights without overwhelming users. Additionally, XorceView features a convenient POP-UP alert system that can function while minimized, promptly informing agents or supervisors of any urgent tasks, thereby improving real-time responsiveness. This effective blend of features not only streamlines user experience but also cultivates a more efficient work atmosphere for everyone involved, ultimately leading to higher overall productivity.

What is Graphly?

Graphly has earned the distinction of being the premier reporting platform for Infusionsoft users, a recognition conferred by the founders of Infusionsoft themselves. Tracking performance tends to lead to improvements, and when both tracking and reporting are employed, the rate of enhancement often increases dramatically. Marketing Monitor allows users to scrutinize website traffic, keep track of changing lead sources, assess funnel conversions, make necessary adjustments, refine strategies, and repeat the cycle for continuous success. The sales capabilities permit tracking the performance of individual sales representatives, forecasting revenue, and analyzing both gross and net revenue metrics. Customer service features enable the assessment of net promoter scores, order fulfillment, enhancement of retention rates, and the guarantee of customer satisfaction. The Tag Funnel feature visually represents the number of contacts linked to specific tags over a chosen period, demonstrating the quantity of tags allocated to contacts during that timeframe. Furthermore, it monitors current trends in customer lifetime value over a specified duration and predicts adjusted revenue from active opportunities based on their respective stage probabilities. The platform also offers a holistic overview of appointments, notes, and tasks for each user, promoting comparisons among team members to boost overall productivity and accountability. In summary, Graphly equips Infusionsoft users with essential insights that foster growth and efficiency throughout various business operations, ultimately enabling them to achieve their goals more effectively. By harnessing these powerful features, businesses can streamline their processes and make data-driven decisions that lead to sustained success.

Media

Media

Integrations Supported

Keap

Integrations Supported

Keap

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spectrum Corporation

Date Founded

1971

Company Location

United States

Company Website

www.specorp.com

Company Facts

Organization Name

LEAP

Date Founded

2009

Company Location

United States

Company Website

leapmade.com

Categories and Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Categories and Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Popular Alternatives

Popular Alternatives

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