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What is XperienCentral?

XperienCentral operates as a powerful content management engine that effortlessly integrates with multiple systems, positioning your CMS at the heart of customer interactions by distributing content across all relevant channels. This extends beyond just your main website to include critical platforms such as the account login page, intranet, mobile applications, email communications, and your online storefront. In its conventional, headful configuration, XperienCentral equips you with all the essential tools needed to build a website from scratch while elevating it into a sophisticated channel that offers personalized experiences for users. The platform exemplifies the dependable flexibility needed to create, tailor, distribute, and integrate your digital content effectively, all within a unified framework. For those in need of a centralized hub for reusable content across different sites or applications, the content management capabilities and high-performance API of XperienCentral Headless are perfectly designed to fulfill that requirement, ensuring streamlined content delivery and oversight. Additionally, its capacity to easily scale and refine your content strategy makes it an indispensable tool for businesses that aim to enhance customer engagement and overall satisfaction. This adaptability not only improves operational efficiency but also drives innovative approaches to meet evolving market demands.

What is Feature Monkey?

An all-encompassing platform is created to collect, analyze, and act on customer insights effectively. It empowers you to turn these insights into practical features while actively involving users in the product development journey. By concentrating on the features that users want the most, you can allocate resources more efficiently and optimize your development process. Gain insights into who is advocating for specific features and comprehend their use cases right from the beginning. Keep your audience informed about ongoing initiatives and provide regular updates to maintain transparent communication. This platform equips you with all the tools needed to close the customer feedback loop effectively, ensuring no vital input is missed. Effortlessly track feedback using voting systems that engage all relevant stakeholders. Encourage collaboration among various teams, including sales and marketing, to boost overall effectiveness. Seamlessly integrate Feature Monkey into your website to streamline the feedback collection process, removing the hassle of repetitive logins for users. With Baboon-the monkey overseeing automatic management, you can efficiently monitor feature requests from new clients and enhance your deal closure rates. Create a central repository for gathering feedback that consolidates all teams, ensuring that each perspective is acknowledged. This strategy not only simplifies communication but also deepens the relationship between your teams and the users, fostering a more collaborative environment. By actively engaging with customers, you can better align your development goals with their needs, driving greater satisfaction and loyalty.

Media

Media

Integrations Supported

BlueConic

Integrations Supported

BlueConic

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GX Software

Date Founded

1998

Company Website

www.xperiencentral.com

Company Facts

Organization Name

Feature Monkey

Company Website

www.featuremonkey.com

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Feature Management

A/B Testing
Entitlement Management
Feature Alerts
Feature Flag / Toggle
Feature Rollout Management
KPI Monitoring
Kill Switch
Multivariate Testing
Product Experimentation
Whitelist Creation

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