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Ratings and Reviews 0 Ratings
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What is Yandex SpeechKit?
Technologies driven by machine learning for speech recognition have led to the creation of innovative voice assistants, improved efficiency in call center workflows, and better monitoring of service quality, among other uses. Your organization can now leverage the advanced technology behind the award-winning Alice voice assistant. With SpeechKit, you can achieve accurate speech interpretation within moments, allowing for quick and effective communication for your clients' voice assistants. You have the choice between two versions: the comprehensive option, which develops an intelligent voice assistant, and the adaptive version, which grants your brand a unique voice in just a month. This service is designed for clients who demand meticulous control over speech processing and synthesis within their ecosystems. SpeechKit’s machine learning models are primed for deployment in your infrastructure, with flexible options that range from hybrid configurations to fully on-premise setups that are ideal for handling sensitive information. Additionally, the service supports various audio formats, including MP3, LPCM, and OggOpus, providing a high degree of versatility in audio management. This extensive selection empowers businesses to customize their speech technology solutions according to their unique operational requirements, resulting in increased satisfaction and efficiency. Ultimately, integrating such tailored solutions can lead to significant enhancements in customer experience and operational effectiveness.
What is Knovvu Virtual Agent?
Imagine deploying an advanced virtual agent at each point of customer interaction to handle routine tasks, enabling you to concentrate on improving customer experiences. By automating customer service functions, you can offer round-the-clock support to your clients without increasing operational costs. Implementing an additional agent at each customer channel can quickly address straightforward inquiries, allowing your team to focus on more intricate issues. Customer feedback shows that the Knovvu Virtual Agent often saves approximately five full-time equivalent agent positions. Utilizing our unique Speech Recognition (SR) and Natural Language Understanding (NLU) capabilities, the Knovvu Virtual Agent accurately interprets customer intent and responds without needing live agents. With its superior speech recognition accuracy, the Knovvu Virtual Agent adeptly manages basic tasks, enhances self-service options, and cuts down on expenses related to customer service. This forward-thinking strategy not only maximizes resource distribution but also markedly elevates overall customer satisfaction levels. In addition, by streamlining operations, businesses can foster a more responsive environment, benefiting both employees and customers alike.
Integrations Supported
Azure Marketplace
Yandex Cloud
Yandex SpeechSense
API Availability
Has API
API Availability
Has API
Pricing Information
$0.000020 per unit
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Yandex
Date Founded
1997
Company Location
Russia
Company Website
cloud.yandex.com/en/services/speechkit
Company Facts
Organization Name
Sestek
Company Location
United Kingdom
Company Website
www.sestek.com/virtual-agent-knovvu
Categories and Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
