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Ratings and Reviews 0 Ratings
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What is Yandex SpeechSense?
Presenting a cutting-edge solution designed for thorough analysis of voice and text communication channels. This system not only improves the quality and efficiency of your services but also enables you to extract valuable insights that resonate deeply with your audience. Within minutes, you’ll receive actionable feedback as we meticulously annotate entire conversations with tags, allowing for quick identification of crucial elements and evaluation of service quality. This approach dramatically cuts down the time needed for analyzing messages and call logs, making it easier to address context-specific inquiries while measuring operator engagement and the sequence of their actions. Implementing a sophisticated speech analysis framework that leverages multiple machine learning services simultaneously can enhance your operational capabilities. Additionally, you have the opportunity to develop a support chatbot and generate detailed reports based on data collected from chat interactions and the behaviors of both customers and operators during calls. Moreover, you can establish a dedicated space within your organization to launch new projects and facilitate smoother operations. Following this, integrating your telephony and CRM systems with Yandex SpeechSense allows for the effortless loading of all conversations for in-depth analysis, promoting a more proactive approach to customer engagement. By embracing these transformative technologies, you can redefine your customer service strategy and significantly boost overall satisfaction levels while also fostering a culture of continuous improvement. This way, your organization will be well-equipped to meet the evolving needs of your clientele.
What is Yandex Cloud Apps?
Yandex Cloud provides users with the ability to create fully functional applications by utilizing a suite of interconnected components. These applications are equipped with essential integrations to Yandex Cloud services, and the process of deployment is both streamlined and automated for convenience. Users can deploy their application's source code directly into their preferred cloud environment, allowing for custom modifications to suit their unique needs. The platform offers pre-designed templates that have been thoroughly vetted by the Yandex Cloud team to assist in the deployment process. Leveraging cloud applications enables users to enhance efficiency, ultimately reducing the time typically required for rolling out various components. A robust selection of tools is at your disposal for deploying code alongside Yandex Cloud services, enhancing the overall user experience. While there are associated costs with these services, users can access the applications without any charges. The service takes care of the automatic management of deployment and configuration for all essential components required for the application’s seamless operation. Resources are assigned to the specific service account linked to the application, and the platform meticulously tracks the resources generated. This organized method guarantees that every facet of application deployment is executed with accuracy and effectiveness. Additionally, this systematic management fosters an environment conducive to rapid innovation and development.
Integrations Supported
Django
Ory
Telegram
Yandex Cloud
Yandex SpeechKit
Yandex Translate
YandexGPT
Integrations Supported
Django
Ory
Telegram
Yandex Cloud
Yandex SpeechKit
Yandex Translate
YandexGPT
API Availability
Has API
API Availability
Has API
Pricing Information
$0.00008 per unit
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Yandex
Date Founded
1997
Company Location
Russia
Company Website
cloud.yandex.com/en/services/speechsense
Company Facts
Organization Name
Yandex
Date Founded
1997
Company Location
Russia
Company Website
cloud.yandex.com/en/services/cloud-apps
Categories and Features
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Categories and Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development