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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is OpenTable?

Everything you require to resume operations and reconnect with your patrons is available now. The restaurant industry's future faces significant challenges, making it crucial for us to unite as a community. OpenTable is here to assist you in revitalizing your establishment, offering services that range from takeout orders to unique dining experiences. It stands out as the premier platform for promoting your restaurant and increasing your visibility. With OpenTable’s solutions, you can effectively manage and expand your business. You have the option to order online for takeout, along with access to robust marketing tools and unforgettable experiences. Our extensive network of millions of users can enhance your revenue potential. You'll find all the necessary tools and integrations to optimize your operations, including reservations, waitlists, shift planning, and actionable insights. Building meaningful connections with every guest is essential in the hospitality industry, no matter how they choose to dine. Additionally, leveraging technology can further enhance the guest experience, ensuring that each interaction is memorable and personal.

Media

Media

Integrations Supported

Sitejet
COZYROC SSIS+ Suite
Cendyn CMS
Cendyn Loyalty
ChatGPT Plus
ChatGPT Pro
HubWorks Retail Task Management System
Hubworks
Locafy
MS Shift
Merchant Centric
Minitable
ProvenExpert.com
Reviewshake
Toast Kitchen Display System
Toast POS
Vista Social
WiserNotify
Yelp
heep.ai

Integrations Supported

Sitejet
COZYROC SSIS+ Suite
Cendyn CMS
Cendyn Loyalty
ChatGPT Plus
ChatGPT Pro
HubWorks Retail Task Management System
Hubworks
Locafy
MS Shift
Merchant Centric
Minitable
ProvenExpert.com
Reviewshake
Toast Kitchen Display System
Toast POS
Vista Social
WiserNotify
Yelp
heep.ai

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

OpenTable

Date Founded

1998

Company Location

United States

Company Website

restaurant.opentable.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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