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What is Yelp Guest Manager?

Yelp Guest Manager is a comprehensive tool designed to streamline the operations of restaurants and hospitality venues, greatly enhancing the guest experience from the initial booking to when they are seated. By incorporating advanced waitlist management, online reservations, and efficient communication features, it helps businesses effectively manage guest flow and decrease waiting times. With capabilities such as real-time updates on table status, customizable reservation choices, and automated reminders, it ensures optimal seating arrangements while minimizing the chances of no-shows. Additionally, Yelp Guest Manager integrates with Yelp's vast community, enabling establishments to attract more customers through seamless online booking. In addition to boosting operational efficiency, it also delivers crucial insights into customer preferences and reviews, allowing businesses to provide exceptional service and build lasting relationships with their customers. Moreover, this platform is indispensable for businesses aiming to succeed in a competitive landscape, guaranteeing that they not only meet but often surpass guest expectations consistently. Its robust features make it an essential asset for any hospitality venue looking to elevate its customer service and operational effectiveness.

What is Vnu Mngr?

VnuMngr is a powerful and versatile software solution for nightclubs, restaurants, and bars, designed to streamline booking, marketing, and operational tasks, making it easier for venue operators to increase exposure, drive sales, and manage day-to-day activities efficiently. Built by hospitality industry professionals with decades of combined experience in marketing, sales, and venue operations, VnuMngr offers a comprehensive, enterprise-level platform that goes beyond the capabilities of single-solution software. This intuitive platform combines all the essential tools you need to run your operation smoothly, accessible from any browser or mobile device, whether iOS or Android. With VnuMngr, all tools and functions are seamlessly integrated, ensuring they work together in perfect harmony to reduce manual work and improve operational efficiency. You can manage everything from bookings and reservations to marketing campaigns and sales performance, all in one place. The platform’s intelligent design simplifies complex tasks and processes, allowing your team to focus on delivering top-notch customer service while VnuMngr handles the backend operations. Unlike other systems that require costly hardware and complicated setups, VnuMngr operates entirely in the cloud, with no additional infrastructure needed, and only requires an internet connection. This makes it incredibly cost-effective and scalable, perfect for both small venues and large, multi-location operations. You can access your venue's data, monitor performance, and make real-time decisions from anywhere, whether you're on the go or at the venue. With VnuMngr, venue owners have the peace of mind that they are using a secure and reliable platform designed to grow with their business and help them stay ahead in the competitive hospitality industry.

Media

Media

Integrations Supported

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp

Integrations Supported

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Pricing Information

TBD
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

restaurants.yelp.com/products/yelp-guest-manager/

Company Facts

Organization Name

Vnu Mngr

Date Founded

2014

Company Location

United States

Company Website

vnumngr.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Venue Management

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

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