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Ratings and Reviews 0 Ratings
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What is YesUsers?
YesUsers is an innovative platform that harnesses the power of artificial intelligence to simplify the processes of collecting, organizing, and utilizing user feedback efficiently. It compiles input from various channels such as email, Slack, and social media while utilizing AI to effectively tag and categorize the information. Notable features include AI-driven impact scoring that prioritizes user requests, along with smart product roadmaps and a responsive changelog that keeps users informed. By adopting YesUsers, teams can save more than 15 hours each week, boost user engagement through voting and collaborative features, and improve customer satisfaction with timely updates. This platform is ideal for developing products that are informed by user insights, fostering customer loyalty, and stimulating overall business growth. With its holistic approach, YesUsers not only streamlines the management of feedback but also equips teams with the tools needed to innovate and quickly address user requirements, ultimately leading to a more responsive and effective product development cycle. By empowering organizations to better listen to their users, YesUsers enhances the overall product experience and drives success.
What is Changelogfy?
Collect insights and recommendations for potential new features, as well as reports on any issues, from customers, users, or team members. To avoid wasting resources on unnecessary features, it's essential to stay aligned with the needs of your users. Concentrate on developing the features that spark the most interest, leveraging this information to form a strategic product roadmap that prioritizes aspects driving user engagement, leading to well-informed decision-making. Create engaging product announcements and share them widely with your audience to keep them updated. Regular communication about new developments, features, and enhancements is crucial to fostering user engagement and boosting retention rates. Implement a feedback platform designed to systematically gather input from customers about their experiences, desired features, and any bugs they may encounter. Foster active participation by enabling users to comment, vote, and react, which will help you gather nuanced insights into their true preferences. Actively engage with users' comments to gain a deeper understanding of their specific needs, which will ultimately allow you to refine your product to better meet those expectations. This ongoing feedback and improvement cycle is vital for crafting a product that genuinely resonates with your audience, ensuring that you remain responsive to their evolving desires and challenges. Additionally, continually analyzing user feedback can help identify trends that inform future updates and enhancements, further aligning your product with user expectations.
Media
No images available
Integrations Supported
Asana
GitHub
Intercom
Jira
Slack
Trello
Zapier
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
YesUsers
Date Founded
2024
Company Location
United States
Company Website
yesusers.com/en
Company Facts
Organization Name
Changelogfy
Date Founded
2018
Company Location
Brazil
Company Website
changelogfy.com
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback