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What is YesUsers?

YesUsers is an innovative platform that harnesses the power of artificial intelligence to simplify the processes of collecting, organizing, and utilizing user feedback efficiently. It compiles input from various channels such as email, Slack, and social media while utilizing AI to effectively tag and categorize the information. Notable features include AI-driven impact scoring that prioritizes user requests, along with smart product roadmaps and a responsive changelog that keeps users informed. By adopting YesUsers, teams can save more than 15 hours each week, boost user engagement through voting and collaborative features, and improve customer satisfaction with timely updates. This platform is ideal for developing products that are informed by user insights, fostering customer loyalty, and stimulating overall business growth. With its holistic approach, YesUsers not only streamlines the management of feedback but also equips teams with the tools needed to innovate and quickly address user requirements, ultimately leading to a more responsive and effective product development cycle. By empowering organizations to better listen to their users, YesUsers enhances the overall product experience and drives success.

What is Project Echo?

Project Echo is a comprehensive platform designed for SaaS teams to collect and manage customer feedback, encompassing feature suggestions and bug notifications. It boasts a customizable feedback portal that can be set to public, private, or limited access, equipped with features such as voting, comments, duplicate detection, and board oversight tools. Teams can efficiently categorize requests, employ a user-friendly drag-and-drop roadmap, and issue changelog updates to keep contributors informed about new feature launches. The platform also facilitates embedded feedback gathering, supports custom domain configurations, and includes a REST API along with inbound and outbound webhooks, while integrating effortlessly with applications like Linear, Notion, Slack, and Tally. An additional advantage is its MCP server, which allows compatible AI clients, such as Claude and Cursor, to interact with requests, comments, and votes, as well as generate implementation prompts. Users can opt for a free plan that encompasses fundamental features like feedback collection, roadmap oversight, changelog creation, API access, and MCP capabilities, while the enhanced Pro plan introduces options for personalized branding and custom domains. Furthermore, Project Echo is designed to significantly improve the product development experience, ensuring that teams can effectively manage customer insights and optimize their feedback processes. By leveraging this platform, companies can foster stronger connections with their users and drive their innovation forward.

Media

No images available

Media

No images available

Integrations Supported

Integrations Supported

Claude
Cursor
Model Context Protocol (MCP)
Notion
Slack

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

YesUsers

Date Founded

2024

Company Location

United States

Company Website

yesusers.com/en

Company Facts

Organization Name

Project Echo

Date Founded

2025

Company Location

United States

Company Website

www.projectecho.io

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Not specified

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