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What is YouTube Mentions?

An Innovative Method for Monitoring Brand Mentions Unlike conventional tools that depend on titles, descriptions, or comments, YouTube Mentions distinguishes itself as the only social listening platform that focuses on analyzing the actual content of videos. By scanning through video footage, it accurately identifies references to your brand. Employing unique techniques, it assesses whether these references are portrayed positively or negatively. The service operates effortlessly in the background, ensuring you receive notifications whenever new videos are uploaded. How Users Gain from YouTube Mentions Engage with influencers and join pertinent conversations. As the foremost video-sharing platform worldwide, YouTube draws in over two billion users monthly, with creators adding an impressive 500 hours of video content every minute. However, since not every brand mention is tagged, tracking them can be a daunting task. YouTube Mentions streamlines this process, allowing you to uncover more insights while minimizing your effort. Understanding How the Service Works begins with you indicating the product you wish to monitor, which leads to a comprehensive list of video links and timestamps highlighting those mentions. Your alert system continues to function automatically, delivering updates at regular intervals to keep you in the loop. This ensures you never overlook a mention and can interact promptly with your audience, enhancing your brand's visibility and engagement.

What is Pivony?

Consumer behaviors and the individuals behind them have experienced unprecedented shifts in recent times, leading to the creation of Pivony as a direct response to the global pandemic. It is essential to thoroughly analyze the support inquiries from your users instead of merely offering generic responses. By utilizing AI-driven technology, you can identify specific user segments that exhibit similar concerns, challenges, or suggestions. Pivony aids in deciphering the enormous amounts of conversational and text-based data across diverse platforms where consumers vocalize their authentic opinions. Gaining insights from this data more rapidly than your competitors can provide a significant edge in the marketplace. Pivony methodically examines the platforms that matter to you, drawing out insights regarding your customers' discussions about your brand, products, and services. Additionally, with its sophisticated AI capabilities, Pivony organizes users engaged in dialogues about particular topics, allowing you to connect with your target audience seamlessly and efficiently. This innovative tool not only deepens your understanding of customer sentiment but also strengthens your overall business strategy. As a result, leveraging Pivony can lead to more informed decision-making and enhanced customer engagement.

Media

Media

Integrations Supported

YouTube
Amazon
Cerkl Broadcast
Facebook
Trello
Zendesk

Integrations Supported

YouTube
Amazon
Cerkl Broadcast
Facebook
Trello
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

YouTube Mentions

Company Location

United States

Company Website

youtubementions.com

Company Facts

Organization Name

Pivony

Date Founded

2020

Company Location

United States

Company Website

pivony.com

Categories and Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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