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What is Youreka?

Imagine the transformation of field technician roles: moving from simple checklist tasks to active involvement in audits, installations, inspections, and assessments that adapt to real-time situations. This advancement allows for the seamless production and completion of forms on a grand scale, while also managing analytics and improving workflows, all within the secure and user-friendly Salesforce environment. Tailored specifically for Salesforce, this mobile solution offers procedural assistance, enforces uniform practices, and collects data even when offline. Equipped with a straightforward drag-and-drop template builder, customizable styling features, and the option to duplicate templates and questions for quicker setup, it significantly enhances operational efficiency. By accumulating an extraordinary volume of information within a single integrated tool, it minimizes risks effectively. Technicians can perform tasks offline, create and adjust Salesforce records without an internet connection, and automatically sync with Salesforce once back online. This cutting-edge strategy not only elevates productivity levels but also guarantees the consistency and reliability of data throughout all processes. Ultimately, this evolution marks a new era in field service, where technology empowers technicians to work smarter and more effectively.

What is Agentforce 360 for Manufacturing?

Agentforce 360 for Manufacturing is Salesforce’s comprehensive AI CRM solution built specifically for the manufacturing industry. It unifies customer interactions, product information, asset data, and operational workflows into one connected platform. By integrating the entire value chain, it enables seamless collaboration between commercial, service, and operations teams. AI-powered agents assist employees with real-time insights and automated processes. Manufacturers can modernize commercial operations by aligning demand forecasts with opportunity management. The platform accelerates service case resolution and improves field service efficiency. Automated warranty claim processing reduces manual workloads and increases accuracy. Agentforce supports stronger distributor and channel partner engagement through shared visibility and performance tracking. Built-in analytics provide actionable insights to drive continuous improvement. The system scales across global operations while maintaining a unified customer view. Salesforce’s AI CRM infrastructure ensures high reliability and adaptability. Agentforce 360 empowers manufacturers to unlock new value, increase revenue, and deliver exceptional customer experiences.

Media

Media

Integrations Supported

Collate
Salesforce
Salesforce Rebate Management

Integrations Supported

Collate
Salesforce
Salesforce Rebate Management

API Availability

Has API

API Availability

Has API

Pricing Information

$20/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Youreka

Date Founded

2008

Company Location

United States

Company Website

www.youreka.io

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/manufacturing/

Categories and Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

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