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What is ZOLL Dispatch?

During critical situations, it is vital for EMS call takers and dispatchers to have the right tools to align response efforts with transportation needs, leveraging data to strategically deploy vehicles for swift action. By anticipating where help will be necessary, precious time is saved, which is essential for saving lives. ZOLL® Dispatch stands out as a robust, data-centric solution for call taking and computer-aided dispatch (CAD), equipping your team to respond quickly, communicate seamlessly, and achieve exceptional outcomes with enhanced efficiency. This intelligent system not only reduces the burden of tasks and minimizes the risk of errors but also improves two-way communication with healthcare facilities, while featuring comprehensive monitoring and quality assurance capabilities. Furthermore, the user-friendly dashboard allows users to assess and monitor performance metrics, encouraging continuous operational improvements and upholding the highest service standards. In addition to these features, ZOLL® Dispatch fosters a culture of collaboration among EMS personnel, thereby elevating the overall effectiveness and responsiveness of EMS operations. Ultimately, ZOLL® Dispatch is purposefully crafted to significantly improve the efficiency and efficacy of emergency medical services.

What is Responder360?

Enhance real-time situational awareness in the field to bolster response safety, minimize response times, and elevate operational efficiency by delivering essential data directly to responders while they are en route or present at the scene. With our CAD Link, visualize active incidents as information flows from your dispatch system, allowing responders to instantly track the status of their entire fleet as crews can update their availability with just a button press in the field, while unit locations appear on the AVL map. Responder360 provides comprehensive management of pre-incident plans in compliance with NFPA 1620, ensuring that all occupancy details, including construction specifics, operational systems, protective features, contact information, and access points, are readily accessible on-site. Users can swiftly upload sketches or building plans and overlay NFPA 170 symbols on any map layer for easy reference during a response. Once data is saved in the system, it becomes immediately available to all users, fostering seamless communication and coordination. Responder360 serves as a complete incident response solution for first responders, compatible with any device, featuring an "all-in-one" interface that allows users to effortlessly locate dispatched sites, examine incident information, access pre-plans, and identify hydrant and other responding apparatus locations. This intuitive system not only streamlines the response process but also empowers responders to make informed decisions based on real-time data, ultimately enhancing public safety and operational effectiveness.

Media

Media

Integrations Supported

First Arriving Dashboards
CentralSquare Records
Emergency Reporting
Infor CRM
Keystone
PageGate
Spillman Flex CAD
Tyler Public Safety Insights
iPCR

Integrations Supported

First Arriving Dashboards
CentralSquare Records
Emergency Reporting
Infor CRM
Keystone
PageGate
Spillman Flex CAD
Tyler Public Safety Insights
iPCR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2,500 annual subscription
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ZOLL Data Systems

Date Founded

1980

Company Location

United States

Company Website

www.zolldata.com/ems-software/dispatch

Company Facts

Organization Name

First In Software

Date Founded

2010

Company Location

United States

Company Website

firstinsoftware.com

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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