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What is ZONOS IoT Platform?

Effortlessly manage millions of smart meters through a sophisticated IoT platform that functions as a comprehensive multi-utility Head End System (HES), allowing for the effective administration of extensive smart metering networks. This platform not only streamlines Meter Data Management (MDM) by delivering processed meter data essential for upstream business processes, such as billing, but also integrates HES and MDM into a single cohesive system to eliminate data redundancy and enhance financial efficiency. It is versatile enough to support a variety of utilities, including electricity, water, gas, heating, and cooling, and is capable of interfacing with both residential and industrial meters. With compatibility for over 200 different types of smart meters alongside various other devices, the platform provides an open solution that adapts to any communication technology. Data collection from connected smart meters is conducted every 15 minutes, with the option for even more frequent intervals to meet specific operational needs. This innovative system not only guarantees timely and precise insights but also significantly improves overall utility management, ultimately leading to better resource allocation and customer satisfaction. As a result, organizations can leverage this technology to optimize their operational strategies and enhance their service delivery.

What is READi System?

The READiâ„¢ System significantly improves operational efficiency with its all-encompassing workflow management features, which are specifically designed to integrate effortlessly with your distinct business processes. Additionally, it includes vital tools for managing customer data and relationships, enabling you to develop more robust and profitable interactions with your customers. Providing outstanding customer service is crucial, and the READiâ„¢ Express, a web-based CRM platform, offers your organization the tools necessary to raise service standards while also enhancing efficiency and profitability. Its user interface is widely considered the best in its category, making it user-friendly and accessible. By simplifying the customer enrollment process and streamlining important tasks such as order entry, work order initiation, customer notifications, and initial billing, the READiâ„¢ System enhances overall operational effectiveness. Consequently, organizations can create a more satisfying customer experience that is likely to foster greater loyalty and retention over time, ultimately contributing to sustained growth and success.

Media

Media

Integrations Supported

SAP Cloud Platform

Integrations Supported

SAP Cloud Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25000.00/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cuculus

Company Location

Germany

Company Website

www.cuculus.com/products/zonos-iot-platform/

Company Facts

Organization Name

OpSolve

Date Founded

2001

Company Location

United States

Company Website

opsolve.com/solutions/readi-system/

Categories and Features

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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