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What is Zappx?

Increase your daily outreach effectiveness by doubling your connection rate and employing parallel calling techniques in your cold outreach efforts. Zappx enables you to upload lists of leads and simultaneously reach out to five contacts, while adeptly screening out invalid numbers, automating voicemail responses, and linking you with actual prospects. This allows you to engage with multiple potential clients at the same time, and if one call ends, the system quickly connects you to the next available person. The software efficiently removes incorrect numbers and automates voicemail messages, ensuring seamless communication with genuine leads. It features power dialing, sophisticated filtering options, and automation, alongside a local presence through rotating area codes customized for the prospect’s location. Additionally, its AI-enhanced capabilities include automated call transcription, sentiment analysis, and detailed call summaries, all backed by real-time analytics that provide instant feedback, live leaderboards, and performance assessments. Created by sales experts for fellow sales professionals, Zappx transforms outbound sales approaches with its swift dialing features, enabling users to connect with more prospects in less time, which ultimately boosts sales success. By incorporating these cutting-edge features, Zappx not only streamlines the sales process but also empowers users to achieve significantly improved results in their outreach endeavors. As a result, sales teams can maximize their efficiency and effectiveness, leading to greater overall productivity.

What is Salesforce Lightning Dialer?

Maximize your productivity by improving communication with both prospects and customers in an efficient manner. This enhancement begins with the ability to log information directly in Salesforce, making it easy to connect with customers instantly by simply clicking their phone numbers. During calls, you can swiftly access answers, check call history, take notes, and finalize key details without the hassle of toggling between various applications or devices. Bid farewell to the days of relying on sticky notes or scribbling on napkins, as you can now optimize your sales procedures with tools like automatic call logging, voicemail drop, and readily accessible call lists, which facilitate quicker connections to your leads and contacts. Build stronger trust with clients by ensuring that incoming calls are routed to a personal, dedicated number and voicemail system, enhancing their experience. With Lightning Dialer, you not only receive an outbound calling solution but also gain inbound calling features. Additionally, you pay only for the total minutes your organization uses, which can be conveniently bought in increments of 1,000 minutes, helping to keep expenses under control while improving overall efficiency. This approach allows sales teams to devote more time to nurturing relationships and closing deals, rather than being overwhelmed by administrative duties, ultimately leading to increased sales success. As a result, you can create a more streamlined and organized sales process, benefiting both your team and your clients.

Media

Media

Integrations Supported

Akoonu
Salesforce
Sweep
Twistellar DASH
inRiver PIM

Integrations Supported

Akoonu
Salesforce
Sweep
Twistellar DASH
inRiver PIM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zappx

Company Website

www.tryzappx.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/sales-cloud/features/lightning-dialer/

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

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