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What is Zelthy Patient Services?

Zelthy Patient Services provides a versatile platform tailored for companies in the pharmaceutical and biotechnology sectors that manage patient support programs. This advanced system streamlines digital enrollment, patient onboarding, document collection and verification, eligibility screening, benefit checks, case management, care coordination, adherence support, and detailed program reporting. Teams are equipped to establish workflows and harmonize efforts across multiple interactions involving patients, healthcare teams, and operational personnel. Furthermore, the platform incorporates AI agents that aid in the assessment of enrollment documents and the preparation of cases for further review, while also automating routine tasks. Patient services teams can efficiently oversee program operations and track the development of cases over time, while commercial operations teams retain control over program activities and evaluate results. By utilizing digital workflows, this cutting-edge platform significantly boosts the effectiveness of patient support services, ultimately providing advantages to both the organizations and the patients they assist. As a result, Zelthy Patient Services emerges as an essential resource for optimizing patient support efforts and fostering improved health outcomes.

What is PerfectServe?

Engaging with your healthcare team has reached an unprecedented level of efficiency and fluidity. Our cutting-edge software is specifically crafted to eliminate geographical and organizational hurdles, guaranteeing that you reach the right person exactly when you need to. PerfectServe effectively organizes and supervises all workflow procedures, call schedules, and contact preferences for each practice, workgroup, and member of the care team, alleviating any concerns about who is available on call. Through the implementation of Dynamic Intelligent Routing®, you are connected to the most qualified individual who can take prompt action, requiring only the patient's name for this process. PerfectServe® swiftly identifies and links you to the team members actively involved in that patient's care. By incorporating automated messaging and secure virtual consultations, we aim to elevate patient support throughout their entire care journey, also allowing for the inclusion of family members when necessary. Furthermore, by providing operators with intuitive call management tools, we markedly improve the experience for patients reaching out, ensuring that each interaction is as seamless and effective as possible. This holistic approach not only streamlines communication but also fosters a more collaborative environment for patient care.

Media

Media

Integrations Supported

Adobe Acrobat Sign
Amazon Web Services (AWS)
Docusign
Google Workspace
Salesforce
Snowflake
TraceLink
Twilio
Veeva CRM
Veeva Vault
Veeva Vault RIM
Zelthy Platform

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Zelthy

Date Founded

2017

Company Location

India

Company Website

www.zelthy.com/solutions/patient-services

Company Facts

Organization Name

PerfectServe

Company Location

United States

Company Website

www.perfectserve.com

Categories and Features

Patient Engagement

Not specified

Categories and Features

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