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What is Zendesk Sell?

Enhance your sales effectiveness with Zendesk Sell, which was previously known as Base, a cutting-edge CRM system specifically designed for today's sales teams. This platform simplifies operations for sales teams of all sizes, ranging from small businesses to large enterprises, boosting their productivity while providing clearer insights into sales pipelines. Thanks to its intuitive interface, teams can efficiently access and evaluate essential data, prioritize leads and opportunities, and take sales actions based on informed insights. Users have the convenience of making calls, sending emails, scheduling meetings, and keeping track of deal histories all from one centralized platform, thus eliminating the hassles of manual data entry. When it comes time to close deals, Zendesk Sell allows you to do so from virtually anywhere, ensuring that the functionality of a desktop tool is available in your pocket, even offline. In contrast to traditional sales management systems, which can often be complex and hard to use, Zendesk Sell prioritizes ease of use, enabling sales professionals to concentrate on their primary goal—selling. This forward-thinking approach not only boosts efficiency but also encourages teamwork among colleagues, making it an essential tool for any sales organization looking to thrive in a competitive market. Moreover, its adaptability to various sales strategies makes it suitable for a wide array of business models.

What is Direct Focus CRM?

Direct Focus CRM software equips your sales team with vital insights to better understand customer preferences and deliver fluid sales experiences. This platform not only encourages the creation of lasting customer relationships but also provides extensive support for your sales, marketing, and service functions. With our sophisticated lead management system, you can identify and reach out to key prospects early in the sales process. It offers a transparent overview of all lead and customer data, enabling effective prioritization and qualification through structured surveys. By strengthening the link between marketing and sales, you can convert more prospects into dedicated customers. The opportunity management tools provide critical insights into prioritized leads, effectively nurturing your sales pipeline while introducing essential contacts that influence the sales process and accelerate purchasing decisions. Moreover, this solution consolidates product and sales information, enhancing collaboration among your sales team and ensuring that everyone is working towards shared objectives. In essence, Direct Focus CRM not only optimizes your sales strategies but significantly boosts overall productivity and outcomes as well, paving the way for future growth.

Media

Media

Integrations Supported

APIANT
Autymate
Better Proposals
Dialfire
Gravity Data
Guru
Helpwise
Integry
Nekton.ai
Project Insight
SyncSmart
UniVoIP Cloud Contact Center
Wishpond
Ytel
Zendesk
Zendesk Connect
dotdigital Engagement Cloud
ebCard

Integrations Supported

APIANT
Autymate
Better Proposals
Dialfire
Gravity Data
Guru
Helpwise
Integry
Nekton.ai
Project Insight
SyncSmart
UniVoIP Cloud Contact Center
Wishpond
Ytel
Zendesk
Zendesk Connect
dotdigital Engagement Cloud
ebCard

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zendesk

Date Founded

2008

Company Location

United States

Company Website

www.zendesk.com/sell/

Company Facts

Organization Name

Direct Focus

Date Founded

1990

Company Location

United States

Company Website

directfocussoftware.com/Products/Sales-CRM-Software.aspx

Categories and Features

Construction CRM

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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