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What is Zendesk Sell?

Enhance your sales effectiveness with Zendesk Sell, which was previously known as Base, a cutting-edge CRM system specifically designed for today's sales teams. This platform simplifies operations for sales teams of all sizes, ranging from small businesses to large enterprises, boosting their productivity while providing clearer insights into sales pipelines. Thanks to its intuitive interface, teams can efficiently access and evaluate essential data, prioritize leads and opportunities, and take sales actions based on informed insights. Users have the convenience of making calls, sending emails, scheduling meetings, and keeping track of deal histories all from one centralized platform, thus eliminating the hassles of manual data entry. When it comes time to close deals, Zendesk Sell allows you to do so from virtually anywhere, ensuring that the functionality of a desktop tool is available in your pocket, even offline. In contrast to traditional sales management systems, which can often be complex and hard to use, Zendesk Sell prioritizes ease of use, enabling sales professionals to concentrate on their primary goal—selling. This forward-thinking approach not only boosts efficiency but also encourages teamwork among colleagues, making it an essential tool for any sales organization looking to thrive in a competitive market. Moreover, its adaptability to various sales strategies makes it suitable for a wide array of business models.

What is Ripcord?

Sales teams within various companies often comprise a standout performer alongside several junior members who struggle to emulate the lead's achievements. To tackle this issue, Ripcord creates a collaborative training environment that allows sales teams to share call analytics and transcripts in real time, facilitating the scheduling of demos while significantly reducing no-show occurrences. Consequently, this approach nurtures a diverse team of sales professionals capable of driving substantial business growth. Our automated text messaging system acts as a personal assistant, ensuring that participants are guided to their scheduled meetings with ease. We also provide clear confirmations for appointments, allowing you to easily monitor who will attend your demos and who will not. This cutting-edge AI texting solution aims to lower your no-show rates by as much as 40%. In addition, we issue reminders to your sales associates to prompt them before their demos and can even make phone calls to support their outreach initiatives, boosting overall productivity. By adopting these features, your sales team will not only enhance their operational efficiency but also significantly elevate their engagement and effectiveness in the market. Ultimately, this holistic approach fosters a culture of continuous improvement within your sales organization, ensuring sustained success.

Media

Media

Integrations Supported

AllayPay
Causal
Constant Contact
CorralData
Ema
FlowUp
GetProspect
Google Calendar
Google Workspace
NUACOM
Pliik
QuickBooks Online
Saleshub
Shoplo
Trello
UniVoIP Cloud Contact Center
Visitor Queue
Xplenty
Zendesk Gather

Integrations Supported

AllayPay
Causal
Constant Contact
CorralData
Ema
FlowUp
GetProspect
Google Calendar
Google Workspace
NUACOM
Pliik
QuickBooks Online
Saleshub
Shoplo
Trello
UniVoIP Cloud Contact Center
Visitor Queue
Xplenty
Zendesk Gather

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per user per month
Free Trial Offered?
Free Version

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zendesk

Date Founded

2008

Company Location

United States

Company Website

www.zendesk.com/sell/

Company Facts

Organization Name

Ripcord.io

Company Location

United States

Company Website

ripcord.io

Categories and Features

Construction CRM

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

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