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What is Zendesk Sunshine?
Meet Zendesk Sunshine, a cutting-edge and flexible CRM solution. Leveraging the power of AWS, Sunshine allows for seamless integration and understanding of all your customer data, no matter where it resides. Its architecture is built for both agility and robustness, providing the freedom to design any solutions that align with your vision. Many organizations find themselves hindered by legacy CRM systems that are rigid and only offer a narrow view of their clientele. In stark contrast, Zendesk Sunshine presents a groundbreaking methodology. This modern CRM platform is crafted to provide a holistic perspective on customers, drawing from various data sources to enhance insights. It equips businesses with the adaptability essential for innovation and growth. Most notably, Sunshine enables the creation of outstanding customer experiences by emphasizing the importance of people rather than clinging to outdated systems. By equipping you with the necessary tools to identify, comprehend, and segment your customers, it ensures more personalized interactions and nurtures more profound relationships. With Sunshine, your strategy for engaging with customers can be completely redefined, leading to more meaningful connections and enhanced satisfaction. In a world where customer engagement is paramount, Zendesk Sunshine positions you at the forefront of this transformation.
What is WorkRamp?
WorkRamp is a modern training platform designed to help businesses effectively onboard, educate, and track their employees' progress. Through the implementation of self-paced learning modules, personalized assessments, and engaging certification processes, WorkRamp enables organizations to develop bespoke training programs tailored to the unique needs of different teams and departments. This solution is especially beneficial for companies with a workforce ranging from 50 to 500 employees that seek to innovate their employee development strategies. By signing up for the free trial link provided, users can join prominent organizations like Square, Intercom, and PayPal. WorkRamp effectively connects strategic training planning with its practical execution, functioning as an enterprise training and enablement software that propels businesses toward achieving optimal performance. The platform supports employee productivity enhancements through structured learning activities, job shadowing opportunities, and dynamic certification programs. Additionally, WorkRamp integrates effortlessly with popular tools such as Zendesk, HRIS, Slack, and Salesforce, facilitating a seamless transition while improving overall functionality. With these capabilities, WorkRamp not only nurtures employee development but also ensures that training efforts are in harmony with the larger objectives of the organization. This comprehensive approach ultimately leads to a more skilled workforce and a more competitive company overall.
Integrations Supported
5X
Slack
Airbyte
Causal
Chattermill
CorralData
Ethena
Mailchimp
Meltano
Mozart Data
Integrations Supported
5X
Slack
Airbyte
Causal
Chattermill
CorralData
Ethena
Mailchimp
Meltano
Mozart Data
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$20.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zendesk
Date Founded
2007
Company Location
United States
Company Website
www.zendesk.com/platform/
Company Facts
Organization Name
WorkRamp
Date Founded
2015
Company Location
United States
Company Website
www.workramp.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Compliance Training
Multiple Locations / Departments
Online / Self-Paced
Anti-Bribery Training
Certification Management
Conflicts of Interest Training
Content Builder
Customer Service Standards
Customizable Branding
Diversity Training
Fair Disclosure
Federal / State Regulation Compliance
Gamification
Harassment / Discrimination Training
Industry-Specific Courses
Instructor-Led Training
Interactive Quizzes
Progress Tracking
Reporting / Analytics
Role-Specific Versions
Security / Privacy Training
Text / Email Reminders
Workplace Safety
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Mobile Learning
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Certification Management
Content Management
Corporate / Business
Employee Training
Engagement Monitoring
Gamification
Media Management
Skills Tracking
Social Learning
Student Portal
Synchronous Learning
Testing / Assessments
Training Companies
Video Conferencing
Virtual Classroom
eCommerce
Onboarding
Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Sales Training
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce