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What is Zervicepoint?

Let Zervicepoint tackle your Service Desk difficulties while also simplifying tedious manual IT tasks, which will enhance the service you provide to your colleagues within the organization. Now is the perfect time to unwind and transform your onboarding and offboarding processes once and for all! By harnessing the power of automation, you can quicken and streamline this entire procedure, enabling your team to enjoy the advantages of a more cohesive work atmosphere. The Perstorp Group significantly improved their operational efficiency by automating commonly used business processes throughout their organization. Embrace automation for repetitive duties and discover fresh approaches to create sustainable business workflows. This shift ultimately grants all employees additional time to concentrate on their primary responsibilities. Think of Zervicepoint as a contemporary e-commerce platform that presents your services to both clients and team members in a compelling way. By facilitating a simple and enjoyable transition to automation for your colleagues, you're likely to see a marked increase in productivity and overall workplace satisfaction. Consequently, this comprehensive transformation allows the entire organization to flourish in an efficient and collaborative environment, paving the way for continuous improvement and innovation.

What is ServiceDesk Plus MSP?

ServiceDesk Plus is a robust, web-based ITSM suite tailored for managed service providers. This integrated ITSM solution offers extensive capabilities in help desk, service desk, and asset management, utilizing a multi-tenant architecture that ensures effective data segregation. Such a setup enables service providers to deliver support and services to various clients while maintaining centralized control over operations. Additionally, its user-friendly interface simplifies the management of client interactions, enhancing overall efficiency.

Media

Media

Integrations Supported

OverSOC

Integrations Supported

OverSOC

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1445 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ENFO Group

Company Location

Sweden

Company Website

www.zervicepoint.com

Company Facts

Organization Name

ManageEngine

Date Founded

1996

Company Location

India

Company Website

www.manageengine.com/products/service-desk-msp/

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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