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What is Zest MSP?

Many PSA tools are often complex and laden with features that require expert configurations for effective use. In contrast, Zest was developed with the understanding that a PSA should be tailored to the precise requirements of MSP managers and technicians, allowing immediate usability post-installation. Unlike other platforms, Zest provides a ready-to-use experience right out of the box, removing the protracted setup process that can extend for months. This distinctive approach differentiates Zest, significantly boosting your MSP's capacity to attract and retain customers. By prioritizing streamlined workflows for technicians, Zest becomes the PSA solution that users genuinely enjoy. Maintaining client satisfaction is crucial for any MSP's success, and Zest guarantees visibility into the status of every account. Designed as a response to cumbersome MSP management systems, Zest eliminates the need for excessive customizations, lengthy configurations, and the cost of hiring additional staff, offering only the fundamental tools necessary. Through this simplification of management processes, Zest empowers your team to concentrate on what truly matters—providing outstanding service to clients while fostering long-term relationships. Furthermore, Zest's user-friendly interface ensures that even new team members can quickly adapt and contribute effectively.

What is Azure Lighthouse?

Azure Lighthouse facilitates effective management across various clients, empowering partners to elevate their service capabilities through enhanced automation and optimized workflows. These features can be consistently utilized across a range of marketplace solutions, Azure services, APIs, and licensing structures. Utilizing tools for cross-customer management helps to reduce manual tasks and allows for scalable customer supervision. Acquire in-depth insights into client environments directly from your dashboard, which improves operational understanding. Additionally, streamline processes like onboarding and engagement to enhance efficiency. Clients enjoy a consolidated control interface that enables them to monitor and collaborate with different partners while maintaining precise access controls. This strategy not only simplifies management but also builds trust through transparency and accountability in operations. By emphasizing these aspects, organizations can greatly enhance customer satisfaction and promote long-term loyalty, leading to a more robust partnership ecosystem. Ultimately, the integration of these practices can position businesses for sustained growth and success in a competitive landscape.

Media

Media

Integrations Supported

Addigy
Azure Marketplace
Google Calendar
Hudu
IT Glue
Level
Microsoft Outlook
NinjaOne
QuickBooks Online
Quoter
Xero

Integrations Supported

Addigy
Azure Marketplace
Google Calendar
Hudu
IT Glue
Level
Microsoft Outlook
NinjaOne
QuickBooks Online
Quoter
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zest MSP

Company Location

United States

Company Website

www.zestmsp.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/services/azure-lighthouse/

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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