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What is Zinc?

The Zinc platform is a sophisticated and scalable solution designed to manage resilience and incidents across various buildings and asset operations, seamlessly uniting numerous functions like incident management, mass notifications, compliance, patrol activities, health and safety, threat intelligence, data analysis, task management, and administrative tasks into a single, cloud-based interface that enables teams to react swiftly and proactively with real-time insights. It boasts customizable workflows, automated communications, and an intuitive design, all while delivering a comprehensive, real-time overview of operations that helps reduce risks and promote safety. By consolidating the reporting and management of incidents, evidence, investigations, daily tasks, audits, checks, inspections, and patrol tracking, Zinc guarantees that users can maintain mobile access even when offline. Additionally, it enhances health and safety oversight by providing clear visibility into potential hazards and compliance requirements, while its threat intelligence features aid in developing risk profiles tailored to specific locations, thus allowing organizations to anticipate and mitigate potential threats effectively. Consequently, teams are empowered to uphold safety standards and respond promptly to emerging incidents, ensuring a safer environment for everyone involved. This holistic approach not only increases operational efficiency but also fosters a culture of safety and preparedness within organizations.

What is Shoreline Incident Insights?

Teams can enhance their on-call experience by leveraging automated tools for incident categorization, filtering, and analysis without incurring any costs. The Incident Insights tool effectively tracks metrics such as the number of incidents, mean time to acknowledge (MTTA), mean time to resolve (MTTR), and average priority level, while also utilizing machine learning to identify the most prevalent causes of incidents, allowing users to assess overall team performance and promote ongoing enhancements across various services and teams. Additionally, Shoreline boasts SOC 2 certification, ensuring that data security measures are integral to its architecture, including comprehensive encryption protocols for data both in transit and at rest. The design of Incident Insights guarantees that it functions as a read-only tool, which means it does not interfere with operational systems. This ensures that users can confidently analyze incident data without the risk of disrupting production environments.

Media

Media

Integrations Supported

Adobe Acrobat Reader
Amazon Web Services (AWS)
Android
Apple iOS
ArcGIS
Cloudvue
Dataminr
Google
Google Maps
NicheRMS365
OWASP Threat Dragon
Sensormatic IQ

Integrations Supported

Opsgenie
PagerDuty

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$0
Incident Insights is 100% FREE.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zinc

Date Founded

2004

Company Location

United Kingdom

Company Website

www.zinc.systems/platform/

Company Facts

Organization Name

Shoreline.io

Date Founded

2019

Company Location

United States

Company Website

www.shoreline.io/product/insights

Categories and Features

Incident Management

Not specified

Categories and Features

Incident Management

IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Task Management
Ticket Management

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