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Ratings and Reviews 0 Ratings
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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
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What is Zinc?
The Zinc platform is a sophisticated and scalable solution designed to manage resilience and incidents across various buildings and asset operations, seamlessly uniting numerous functions like incident management, mass notifications, compliance, patrol activities, health and safety, threat intelligence, data analysis, task management, and administrative tasks into a single, cloud-based interface that enables teams to react swiftly and proactively with real-time insights. It boasts customizable workflows, automated communications, and an intuitive design, all while delivering a comprehensive, real-time overview of operations that helps reduce risks and promote safety. By consolidating the reporting and management of incidents, evidence, investigations, daily tasks, audits, checks, inspections, and patrol tracking, Zinc guarantees that users can maintain mobile access even when offline. Additionally, it enhances health and safety oversight by providing clear visibility into potential hazards and compliance requirements, while its threat intelligence features aid in developing risk profiles tailored to specific locations, thus allowing organizations to anticipate and mitigate potential threats effectively. Consequently, teams are empowered to uphold safety standards and respond promptly to emerging incidents, ensuring a safer environment for everyone involved. This holistic approach not only increases operational efficiency but also fosters a culture of safety and preparedness within organizations.
What is Verifile?
Verifile Limited provides a cloud-based solution for background checks and CV verification, enabling employers to validate candidate information across more than 200 countries globally.
The platform encompasses a wide range of services, including assessments of criminal records (DBS Basic, Standard, Enhanced, Disclosure Scotland, PVG, AccessNI), Right to Work verification, digital identity checks, credit history reviews, as well as evaluations of employment and educational backgrounds, professional memberships, and media investigations. With direct integration to the DBS system, it boasts a 92% delivery rate for Basic DBS results within 24 hours. The platform is equipped with a RESTful API that integrates smoothly with ATS and HR systems, streamlining the screening process. It also offers features like real-time dashboards, comprehensive management reports, tailored packages, and dedicated portals for both candidates and clients, along with adaptable account structures. This multifaceted tool is tailored to support the requirements of HR professionals, recruiters, and compliance officers across various sectors, including finance, healthcare, education, security, and government.
By delivering effective solutions for credential verification, Verifile Limited has established itself as a key player in the realm of reliable background screening services. Consequently, organizations can rely on Verifile Limited to enhance their hiring processes with confidence and efficiency.
Verifile provides dedicated Customer Success Managers and Candidate Support Teams, offering both customer success and customer support throughout the screening process. Configurable packages, a-la-carte ordering, real-time dashboards, MI reporting, and a cloud-based candidate and client portal round out the platform's capabilities.
Integrations Supported
Adobe Acrobat Reader
Amazon Web Services (AWS)
Apple iOS
Ashby
Avature
Azure API Management
Bullhorn
Dataminr
Eploy
Google
Integrations Supported
Adobe Acrobat Reader
Amazon Web Services (AWS)
Apple iOS
Ashby
Avature
Azure API Management
Bullhorn
Dataminr
Eploy
Google
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Based on volume and check type.Pay-as-you-go, per-check model available.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zinc
Date Founded
2004
Company Location
United Kingdom
Company Website
www.zinc.systems/platform/
Company Facts
Organization Name
Verifile Limited
Date Founded
2004
Company Location
United Kingdom
Company Website
www.verifile.co.uk
Categories and Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Categories and Features
Background Check
Batch Processing
Employment Screening
Online Applications
Screening Services Integration
Self Service Portal
Status Tracking
Tenant Screening