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What is Zinc?

The Zinc platform is a sophisticated and scalable solution designed to manage resilience and incidents across various buildings and asset operations, seamlessly uniting numerous functions like incident management, mass notifications, compliance, patrol activities, health and safety, threat intelligence, data analysis, task management, and administrative tasks into a single, cloud-based interface that enables teams to react swiftly and proactively with real-time insights. It boasts customizable workflows, automated communications, and an intuitive design, all while delivering a comprehensive, real-time overview of operations that helps reduce risks and promote safety. By consolidating the reporting and management of incidents, evidence, investigations, daily tasks, audits, checks, inspections, and patrol tracking, Zinc guarantees that users can maintain mobile access even when offline. Additionally, it enhances health and safety oversight by providing clear visibility into potential hazards and compliance requirements, while its threat intelligence features aid in developing risk profiles tailored to specific locations, thus allowing organizations to anticipate and mitigate potential threats effectively. Consequently, teams are empowered to uphold safety standards and respond promptly to emerging incidents, ensuring a safer environment for everyone involved. This holistic approach not only increases operational efficiency but also fosters a culture of safety and preparedness within organizations.

What is Zenduty?

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

Media

Media

Integrations Supported

Anodot
Apache Sentry
Atatus
Bitbucket
Bugsnag
Coralogix
Datadog
Elastic Cloud
FastCron
IBM Instana
Jenkins
Nagios Core
Redgate SQL Monitor
Scout
ServiceNow
SignifAI
SolarWinds Pingdom
StatusCake
Sumo Logic
ThousandEyes

Integrations Supported

Anodot
Apache Sentry
Atatus
Bitbucket
Bugsnag
Coralogix
Datadog
Elastic Cloud
FastCron
IBM Instana
Jenkins
Nagios Core
Redgate SQL Monitor
Scout
ServiceNow
SignifAI
SolarWinds Pingdom
StatusCake
Sumo Logic
ThousandEyes

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zinc

Date Founded

2004

Company Location

United Kingdom

Company Website

www.zinc.systems/platform/

Company Facts

Organization Name

Zenduty

Date Founded

2019

Company Location

India

Company Website

www.zenduty.com

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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