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What is Zoho Apptics?

Zoho Apptics serves as an invaluable tool for in-depth product analytics, crafted to assist you in monitoring app performance and extracting significant insights. Ideal for developers, marketers, and product owners alike, Apptics simplifies the task of examining user engagement, recognizing behavioral trends, overseeing interactions, and pinpointing crashes or errors—all conveniently in one platform. Its versatility extends across a variety of frameworks including Android, iOS, macOS, tvOS, watchOS, Windows, React Native, JavaScript, Flutter, and Unity, allowing you to optimize your application, boost user retention, and cultivate more robust relationships with your customers. Begin your journey with Zoho Apptics today—register now to transform your app strategy and drive success!

What is Smartlook?

Smartlook is a mobile analytics platform designed to help websites and applications uncover the reasons behind user behaviors, benefiting more than 300,000 businesses across various sectors. By eliminating uncertainty, it provides concrete, actionable insights into user actions. This innovative solution delivers a detailed understanding of user interactions at a granular level. With its continuous visitor recordings, Smartlook enables you to monitor every individual navigating your site or app. Its automatic event tracking feature allows for the observation of specific actions taken by visitors, while conversion funnels help analyze conversion rates and identify the causes of user attrition. Additionally, its heatmaps offer extensive data regarding how users click, scroll, and hover throughout your web pages. In 2019, Smartlook received recognition as one of the Top 100 Software Products in the G2 Crowd Awards, underscoring its value in the market. Notable clients include O2, Miele, and Hyundai, demonstrating its appeal to a diverse range of industries. Furthermore, the platform is capable of recording gameplay from Unity-engine games, expanding its utility in the gaming sector. This versatility makes Smartlook a comprehensive tool for understanding user engagement across multiple platforms.

Media

Media

Integrations Supported

Zendesk
Slack
Zoho CRM
Zoho Cliq
Zoho Desk
Zoho Projects

Integrations Supported

Zendesk
Axis LMS
Clym
Intercom
Jimdo
Kameleoon
Mixpanel
Nekton.ai
Piwik PRO
Product Fruits
Quickwork
Shopify
Shopify Plus
Stackreaction
Weebly

API Availability

API Availability

Pricing Information

$89
We have a Usage-based pricing with two simple plans. A Free Forever and a Pro plan. Both the plans offer access to all features and have different limits for errors and engagements.
Free Version
Free Trial Offered?

Pricing Information

$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/apptics/

Company Facts

Organization Name

Smartlook

Date Founded

2016

Company Location

Czech Republic

Company Website

www.smartlook.com/

Categories and Features

Mobile App Analytics

Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking

Product Analytics

Customer Feedback Collection
Customer Journey Analytics
Touchpoint Analytics

Categories and Features

AB Testing

Funnel Analysis
Heatmaps

Customer Experience

Not specified

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Element Analytics
Website Analytics

Marketing Analytics

Channel Attribution
Dashboard
Performance Metrics
Website Analytics

Mobile App Analytics

Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking

Predictive Analytics

Modeling & Simulation

Product Analytics

Attribution
Automatic Data Capture
Customer Feedback Collection
Customer Journey Analytics
Data Export
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics

Session Replay

Heatmaps
Mouse Tracking
Session Recording
User Experience Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Web Analytics

Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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